Help Heritage Grow!
Celebrate American culture by sharing your time and knowledge and inspire people of all ages while exploring, discovering and learning together. Volunteer and help Heritage continue to grow by taking root in your community and become involved at Heritage Museums & Gardens.
Contribute in a variety of ways including providing administrative support, tending to the gardens, event management and interacting with visitors. So whether you like to be in the great outdoors, sitting behind a computer or interacting with people, we have a slot for you. Some of the Volunteer opportunities offered are:
Join the programming department in a variety of roles to enrich the experience of our visitors. We are seeking individuals that enjoy working with the public, have a positive attitude, and excellent customer service skills. Our programming volunteers are divided into two categories with a specific training session to support each role.
- Docent: Interpret Heritage’s collections for school, community and adult groups by leading interactive, hands-on tours through our galleries and grounds. This position is available throughout the entire season with most tours April through June. Docent training is in late March/early April and includes training for the VEV role.
- VEV (Visitor Experience Volunteer): Become an essential element of the museum’s front line by creating a friendly and comfortable environment for visitors to experience our gardens and galleries. As a Visitor Experience Volunteer, you will warmly welcome visitors as they arrive, distribute visitor guides, help with way finding, and recommend things to see and do within the grounds and galleries. We are seeking individuals that enjoy working with the public, have a positive attitude, excellent customer service and that are eager to make a visitors experience at Heritage one to remember. Support the programming staff, visitor service staff, and docents by inspiring our visitors of all ages to explore, discover and learn together. In this role you may serve as a greeter, welcoming visitors as they arrive at the entrance of Heritage Museums and Gardens, assist visitors in locating the ticket booth, distribute visitor guides, help with way finding, and recommend things to see and do within the grounds and galleries. You may also serve as a School Program Assistant and be the extra set of hands to assist docents and programming staff to conduct school programs. Another key role for our Visitor Experience Volunteers is an event assistant, in this role you assist the programming staff and visitor service staff before, during, and after special events. Positions are usually event specific but could include: ticket taking, registration, directing visitors, craft station attendees and crowd control. This position is available throughout the entire season with a commitment of a minimum of 4 hours weekly. Training sessions for this role happen in March or July.
Experience the inner workings of a nonprofit organization in this extremely important job that can assist a variety of departments, from Development, Marketing, Membership, Education to Visitor Services and Finance. Duties include but are not limited to: bulk mailings, filing, stuffing envelopes, telephone calls, updating web content, archiving promotional materials, membership outreach, etc.
Take time to smell the flowers! Work directly with the Director of Horticulture in the garden doing various duties from weeding, mulching, fertilizing, pruning and propagation to plant documentation. As a horticulture volunteer you will help heritage maintain Heritage’s beautiful public gardens enjoyed by all who visit.
Exhibit & Research Volunteers:
Work behind the scenes with our Director of Exhibits and Collections and our Exhibits Manager. With this position volunteers can help with exhibit planning, interpretation, installation, deinstallation and collection maintenance. Volunteers will also be involved in investigating and researching objects and collections, and photographing and entering data into our collections database.
Field Trips were always the best part of school! When you volunteer with Group Sales you are able to help groups from around the country visit Heritage. Help our Group Sales Manager prepare pre-visit materials, organizing and filing, way finding and facilitating groups visiting.
Volunteers are needed during the normal Monday-Friday work week as well as weekends. Additional hours may be required during events. Volunteers should understand that they will be outside and should come ready to work in all weather conditions.
If you are interested in becoming a Volunteer at Heritage, please click here and fill out a Volunteer Interest form. If you have any questions, please contact Danielle Davis at email@example.com or 508.888.3300 ext 108.