Volunteers Help Heritage Grow!
Celebrate American culture and help Heritage Museums & Gardens grow by taking root in your community and becoming involved. Share your time and knowledge to inspire people of all ages while exploring, discovering and learning together! There are many opportunities to get involved, so find the one that’s right for you:
Join the programming department to enrich the experience of our visitors. We are seeking individuals that enjoy working with the public, have excellent customer service skills, and want to help share their knowledge. We have two different types of volunteers so decide which one fits you and we will get you trained in April to meet the crowds.
• Docent: Interpret Heritage’s collections for school, community, and adult groups by leading interactive, hands-on tours through our galleries and grounds. This position is available throughout the season but tours are heaviest April- June. Opportunities to cross train as a VEV volunteer are available.
• VEV (Visitor Experience Volunteer): As a Visitor Experience Volunteer, you will warmly welcome visitors as they arrive, distribute visitor guides, help with way finding, and recommend things to see and do around the grounds and galleries. This position works to inspire visitors to continue exploring and discovering all Heritage has to offer. Another key role is as Event Assistants; in this role you would assist Heritage staff before, during, and after special events to make them memorable. Positions are usually event specific but could include: ticket taking, way-finding, aiding with event registration, helping with kids crafts, or assisting with crowd control. This position is available throughout the season and requires a minimum commitment of 4 hours weekly. Opportunities to cross train as a docent are available.
Exhibit & Research Volunteers:
Work behind the scenes with our Director of Exhibits and Collections and our Exhibits Manager to help organize collections and plan exhibits. Volunteers have the opportunity to help with exhibit design, interpretation, installation, deinstallation and collection maintenance. We are always looking for people willing to aid in researching objects, photographing collections, and entering data into our database. Help us preserve and highlight Heritage’s artifacts for generations to come!
Take time to smell the flowers! Work directly with the Director of Horticulture in the gardens to keep Heritage beautiful. Various duties include: weeding, mulching, fertilizing, pruning, propagation, and plant documentation. Horticulture volunteers not only get to work with the plants but also have the opportunity to share their specialized knowledge with staff and visitors.
Experience the inner workings of a nonprofit organization in this extremely important position that assists a variety of departments: Development, Marketing, Membership, Education, Visitor Services, and Finance. Duties include, but are not limited to: bulk mailings, filing, stuffing envelopes, telephone calls, updating web content, archiving promotional materials, membership outreach, etc. If you can’t decide what department you want to help, try them all and find the best fit!
Help facilitate school field trips and make them the best memories for the students! Help our Group Sales Manager prepare pre-visit materials, organize and file documents, help with group way finding, and facilitate groups check in to make their visit amazing. This position allows groups from around the country to visit Heritage hassle-free.
Development & Membership:
Learn about the inner workings of a department that drives significant revenue through the cultivation and stewardship of members and donors. Duties include helping to execute membership mailings, compiling and filing records, archiving promotional material, and assistance in planning and executing special events.
All volunteers should have: excellent customer service skills, the ability to stand for long periods of time and have a positive attitude! Please keep in mind that all positions require some work outdoors regardless of weather conditions. Training will be provided for all volunteer positions.
If you are interested in becoming a Volunteer at Heritage, please fill out a Volunteer Interest form. If you have any questions, please contact Danielle Davis at firstname.lastname@example.org or 508.888.3300 ext 108.