GARDENS AGLOW IS NOW SOLD OUT. THANK YOU TO ALL WHO PURCHASED!

Coming to Gardens Aglow? Here are some helpful tips for your visit:

  • Please arrive no more than 10 minutes prior to your timed-entry window. Early arrivers will be asked to return at their ticketed time.
  • Dress for the weather and wear layers. The indoor spaces can get warm despite the outdoor weather.
  • Please observe the 20 mph speed limit as you drive to and from the event. Thank you for driving safely through the neighborhoods that surround Heritage.

Heritage Museums & Gardens encourages individuals to use caution if purchasing tickets from another source or individuals. Heritage does not sell tickets to third-party sites. Any fraudulent tickets purchased will not be honored at the gates.

Tickets are non-refundable. Through the purchase of your Gardens Aglow tickets, you have acknowledged that you have read and agreed to the conditions of the Ticketing, Cancellation, and Refund Policy. Thank you!

If you purchased a Benefit Package, have a membership, or sponsorship that entitles you to Gardens Aglow tickets in 2023, please contact the Membership and Development Office for your tickets.

About Gardens Aglow

Gardens Aglow is an event that has become a treasured holiday tradition. The experience features beautiful light displays throughout the gardens, festive seasonal décor, and fun activities for all.

At the J.K. Lilly III Automobile Gallery, visit with Santa in the 1913 Ford Model T and check out Heritage’s antique car collection. At the American Art & Carousel Gallery, take a ride on the 1908 Looff carousel and view winter scenes from the Currier & Ives collection.

Outdoors, stroll the lighted gardens with family and friends, roast marshmallows, go on a reindeer scavenger hunt, enjoy seasonal treats from Lilly’s Café and the Cape Cod Donut Truck, play with giant building blocks, challenge your group to lawn games, warm up at a fire table, and view the expanded model train display.

We look forward to welcoming you to Gardens Aglow where you can enjoy Heritage in a whole new light!

Contact Us

For general questions or additional information, please email tickets@heritagemuseums.org. Our Information Services staff will be available to assist you via phone at 508-888-3300, ext. 0 during the following times:

  • October 30-November 22: Mondays-Fridays, 9 am-3 pm
  • November 24-December 23:
    • Mondays-Wednesdays, 9 am-3 pm
    • Thursdays-Sundays (plus December 20), 11:30 am-7:30 pm
    • Closed December 13

For questions regarding your previously reserved Group Sales visit, please contact groupsales@heritagemuseums.org or 508-888-3300 ext 127.

Members can reach us at 508-888-3300 ext 159, 116 or 119, or by emailing membership@heritagemuseums.org.

Ticketing Information

All dates and times are now sold out. Walk-up ticket sales are not guaranteed at the door. All tickets are date and time specific (except Gold Passes and Flex Anytime tickets), and attendance is limited to provide a safe, high-quality experience for all. Tickets are only valid for the date and entry time for which they are purchased. Before your visit, please check out these Frequently Asked Questions for more information!

Tickets are non-refundable. Note that by purchasing Gardens Aglow tickets you acknowledge that you have read and agree to the conditions of the Ticketing, Cancellation, and Refund Policy

Entitled to tickets through a Benefit Package or upper-level membership?

If you have purchased a membership package that entitles you to tickets to Gardens Aglow, you received an email detailing how to reserve your tickets on September 27. Please use the unique code included in that communication during the check-out process. If you need assistance, please fill out the form found at the bottom of our FAQ page. Please note: Benefit Package purchases on or after September 1, 2023, will be honored for Gardens Aglow 2024 and cannot be used for this 2023 season.

Regardless of timed-entry window, guests may stay until the event ends at 8:30 pm.

The More, The Merrier!

Group Sales are available on select nights for groups consisting of 25 or more individuals paying in a single transaction – plus, you get a discount! Group Sales are now sold out for Gardens Aglow are now sold out.

For more information about group sales, contact groupsales@heritagemuseums.org.

Advance online ticket purchases are strongly advised, as timeslots will sell out. Walk-up ticket sales are not guaranteed at the door. All tickets are date and time specific (with the exception of Gold Passes and Flex Anytime tickets), and attendance is limited to provide a safe, high-quality experience for all. Tickets are non-refundable, and are only valid for the date and entry time for which they are purchased.

Gardens Aglow takes place in all weather conditions, including rain or snow. Tickets are non-refundable. Heritage will only cancel a night of Gardens Aglow if a major weather event presents a risk to safety (for example, during severe storms with high winds). Visitors should check www.heritagemuseums.org for updated information about any closures. Updates will also be posted to Heritage’s Facebook page, and a message will be recorded on our voicemail, which can be heard by calling 508-888-3300.

If Heritage must cancel a night of Gardens Aglow in the event of severe weather or other emergency, ticket holders will be notified of the cancellation via email and will be automatically refunded. Refunds will only be issued if Heritage cancels the event due to severe weather or other emergency. We regret that dates canceled due to severe weather or other emergencies are not able to be rescheduled.

If your plans change after your ticket purchase, you may email tickets@heritagemuseums.org or call 508-888-3300, ext. 0 to inquire about an exchange to a different available date or time. Exchanges are not guaranteed, and tickets are non-refundable. Refunds will not be issued for unused tickets. No exchanges can be made fewer than 24 hours prior to your ticket time and tickets cannot be exchanged for a sold out date or time. Ticket exchanges are not offered due to inclement weather – Gardens Aglow takes place in all kinds of weather conditions, including rain or snow.

Please note that policies and specific event elements are subject to change without notice as weather or public safety demands. Refunds will not be issued due to any changes made to specific event offerings.

Heritage is committed to providing a safe and comfortable environment for our visitors, our staff, and our community.

Preventative Measures

Heritage Museums & Gardens has put in place preventative measures in order to reduce the spread of illness:

  • Visitors are able to purchase tickets online and scan them for contactless entry.
  • Masks are available for visitor use in all indoor exhibit buildings.
  • Common surfaces are cleaned and disinfected on a frequent schedule.
  • Hand washing and sanitizing stations are located throughout the property.
  • If you or someone in your party is experiencing COVID-19 CDC-defined symptoms, you may not enter. If you believe you may have been exposed to the coronavirus but are asymptomatic, the CDC recommends that you wear a mask.

Heritage Museums & Gardens is pleased to continue offering this event, which has become a treasured family tradition, during these challenging times. We ask for your help in making this a safe and fun experience for everyone.

Safety Acknowledgement

Heritage Museums & Gardens has put in place preventative measures to reduce the spread of COVID-19 and other illnesses. However, a latent risk of exposure to COVID-19 and other illnesses is present where people gather in any public space. By purchasing or reserving a ticket for Gardens Aglow, it is understood that the visitor assumes any risk associated with exposure to these illnesses.

Heritage Museums & Gardens is pleased to continue offering this event, which has become a treasured family tradition, during these challenging times. We ask for your help in making this a safe and fun experience for everyone.

Information regarding directions and parking can be found by visiting this link.

Heritage is extremely grateful to our 2023 Gardens Aglow Sponsors:

Looking for something extra special?
Check out the Santa VIP Experience

The Santa VIP Experience is now SOLD OUT. Thank you to all who purchased.

A limited number of tickets will be available for this exclusive, VIP Experience with Santa, available by advance sale only. Families will be treated to early bird parking, a meet and greet with Santa, story time, a holiday sing-along, craft making, and cookies and hot chocolate. Participating families may then experience the rest of Gardens Aglow for the remainder of the evening. A limited number of tickets are available, so act fast! Dates are listed on the landing page. Price: $45 per person ages 3 and over. Children 2 and under: Free

Can’t decide on a date or a time? Check out these two flexible options:

Gold Pass

Want to visit whenever you want, as many times as you’d like? The Gold Pass is the perfect choice for those who plan to visit Gardens Aglow multiple times and are looking for maximum flexibility and value. This pass allows one designated ticket holder unlimited visits including any date during the 19 scheduled nights of Gardens Aglow with entry any time between 4:30-8:00 pm. Please note that the Gold Pass is non-transferable, and identification is required at check-in from the named Pass holder. The Gold Pass is not valid for the Santa VIP Experience. A limited number of Gold Passes are available, so act fast! Price: $90 Adults, $50 Youth (3-17), $80 Member Adults, $47 Member Youth, Children 2 and under free

November 24-26
November 30 – December 3
December 7-10
December 14-17
December 20-23

Flex Anytime Tickets

Can’t decide on a date or time? This ticket allows for maximum flexibility! Flex Anytime ticket holders may visit one time on any date during the19 scheduled nights of Gardens Aglow with entry any time between 4:30-8:00 pm. Please note that Flex Anytime Tickets are not valid for the Santa VIP Experience. A limited number of Flex Anytime tickets are available, so act fast! Price: $50 Adults, $30 Youth (3-17), $46 Member Adults, $26 Member Youth, Children 2 and under free

November 24-26
November 30 – December 3
December 7-10
December 14-17
December 20-23

Members Get Gardens Aglow Discounts!

Whether you are purchasing your Gardens Aglow tickets at the membership rate or taking advantage of Gardens Aglow tickets included with a Benefit Package or a higher level of membership, you’ll be delighted by the savings!

Not a Member Yet?

Gardens Aglow Member FAQs