Heritage seeks a go-getter for Visitor Services Manager. This position is responsible for attaining annual revenue goals for retail, admissions, and group sales, and for providing visitors with a great experience. Successful candidate is as adept at creating and executing a profitable annual merchandise plan as in convincing every adult and youth group with a 100-mile radius to visit Heritage. Manages the day-to-day operations of the museum store, ticket sales and group visits. Develops unique store products based on Heritage exhibits and programs, works with Visitor Engagement staff to provide input on new group educational experiences, models excellent visitor service standards for staff. Hires, trains, schedules and coaches ticket desk and retail staff. Responsible for maintaining appropriate inventory levels, managing shrinkage, overseeing visual merchandizing, scouting out new products, negotiating prices. Works with Facilities and Visitor Engagement staff to provide information on daily group visits, designs approaches for professionally managing high volume visitor days. Oversees POS and ticket sale data bases, provides regular accurate reports for management. Recommends operational procedures and policies. Successful candidate has 4+ demonstrated years experience in similar capacity, museum experience a plus, is a born sales person, is hyper-detail oriented, and understands museum retail and the group tour world. Send resume and cover to email@example.com by 7/31/17 explaining why you will reach new heights of achievement in the position.
You won’t be sitting at a desk all day here! We seek an experienced assistant curator with a genuine desire for a wide variety of curatorial work. Successful candidates will have subject matter expertise relating to American material culture and history, experience curating and installing dynamic exhibits, and a love for collections care. Experience with PastPerfect is a plus. Requirements: Master’s degree in museum studies (or similar), and great research and writing skills. Please enjoy people, have a sense of humor, a strong work ethic, and a desire to excel. Before June 30 send a cover letter and a resume to firstname.lastname@example.org.