Select Nights
November 29 -December 23

Tickets

GARDENS AGLOW TICKETS ARE NOW SOLD OUT.

THANK YOU TO ALL WHO PURCHASED.

If you purchased a Benefit Package, or a Supporter Level Membership or above before August 30, 2024, please contact the Membership and Development Office at membership@heritagemuseums.org for your tickets.

Gardens Aglow Tickets are Now Sold Out!

Thank you to all who purchased!

The Santa VIP Experience, Flex Anytime Tickets, and Gold Passes have all SOLD OUT .

Thank you to everyone for your support.

Contact Us

For questions or additional information, please email tickets@heritagemuseums.org. Our Information Services staff will be available to assist you via phone at 508-888-3300, ext. 0 during the following times:

Mondays-Fridays, 9:00 am-3:00 pm
- Closed November 28
November 29-December 23: 11:30 am-8:30 pm
- Except Mondays: December 2, December 9, and December 16: 9:00 am-3:00 pm

Members can reach us at 508-888-3300 ext 159 or 119, or by emailing membership@heritagemuseums.org.

ABOUT GARDENS AGLOW

Gardens Aglow is a celebration of lights that has become a treasured holiday tradition. This event features beautiful light displays throughout the gardens, festive seasonal décor, and fun activities for all.

At the J.K. Lilly III Automobile Gallery, visit with Santa in the 1913 Ford Model T and view Heritage’s antique car collection. At the American Art & Carousel Gallery, take a ride on the 1908 Looff carousel and view winter scenes from our Currier & Ives collection.

Outdoors, stroll the lighted gardens with family and friends, roast marshmallows, go on a reindeer scavenger hunt, enjoy seasonal treats from Lilly’s Café and the Cape Cod Donuts truck, play with giant building blocks, warm up at a fire table, enjoy lighted tunnels, firefly lights, a model train display, and more.

We look forward to welcoming you to Gardens Aglow where you can enjoy Heritage in a whole new light!

Gardens Aglow takes place for 21 nights on the dates of November 29-December1, December 4-8, December 10-15, and December 17-23.

Before your visit, please check out the Frequently Asked Questions below for more information!

Frequently Asked Questions

Ticketing Information

Gardens Aglow tickets are now SOLD OUT. Walk-up ticket sales are not guaranteed at the door. All tickets are date and time specific, and attendance is limited to provide a safe, high-quality experience for all. Tickets are non-refundable and are only valid for the date and entry time for which they are purchased.

Refunds will not be issued due weather (except in severe cases where the event is canceled for safety), due to any changes made to specific event offerings, or for unused tickets. Please read the Ticketing, Cancellation, and Refund Policy below before your visit.

Entitled to Tickets through a Benefit Package or upper-level membership?

If you have purchased a membership package that entitles you to tickets to Gardens Aglow, you should have an email in September. While Gardens Aglow is Sold out to the General Public, please call 508-888-3300 ext. 159 or 119 during regular business hours. Please note: Benefit Package purchases on or after the August 30, 2024, will be honored for Gardens Aglow 2025 and cannot be used for this 2024 season.

Ticketing, Cancellation and Refund Policy

Advance online ticket purchases are strongly advised, as timeslots will sell out. Walk-up ticket sales are not guaranteed at the door. All tickets are date and time specific, and attendance is limited to provide a safe, high-quality experience for all. Tickets are non-refundable and are only valid for the date and entry time for which they are purchased.

Gardens Aglow takes place in all weather conditions. Tickets are non-refundable. Heritage will only cancel a night of Gardens Aglow if a major weather event or other emergency presents a risk to safety (for example, during severe storms with high winds). Visitors should check www.heritagemuseums.org for updated information about any closures. Updates will also be posted to Heritage’s Facebook page, and a message will be recorded on our voicemail, which can be heard by calling 508-888-3300.

If Heritage must cancel a night, ticket holders will be notified of the cancellation via email. Ticket holders will be automatically refunded. Refunds will be offered to ticket holders only in the event that Heritage cancels the event due to severe weather or other emergency. Please note that rescheduling in the event of a weather cancellation or other emergency is not offered.

If your plans change, email tickets@heritagemuseums.org or call 508-888-3300, ext. 0 to inquire about an exchange to a different available date or time. Exchanges are not guaranteed, and tickets are non-refundable. No exchanges can be made fewer than 24 hours prior to your ticket time and we cannot exchange a ticket for a sold out date or time. We do not offer ticket exchanges due to mild inclement weather – Gardens Aglow takes place in all kinds of weather, including light rain or snow. Refunds will not be issued for unused tickets.

Please note that policies and specific event elements are subject to change without notice as weather and public safety demands. Refunds will not be issued due to any changes made to specific event offerings in response to these situations.

Health and Safety Practices

Heritage is committed to providing a safe and comfortable environment for our visitors, our staff, and our community.

Heritage has a zero-tolerance policy for verbal or physical harassment, discriminatory or threatening behavior, or interference with the experience of others. We reserve the right to require any person(s) acting inappropriately to leave the grounds.

Preventative measures have been put in place in order to reduce the spread of COVID-19 and other illnesses:

Visitors are able to purchase tickets online and scan them for contactless entry.
Masks are available for visitor use in all indoor exhibit buildings.

Hand washing and sanitizing stations are located throughout the property.

Common surfaces are cleaned and disinfected on a frequent schedule.

Individuals who are ill are asked not to visit at this time. Heritage Museums & Gardens continues to examine its procedures and industry best practices, and all federal, state, and local public health guidance. Please note that policies and specific museum and event offerings are subject to change without notice as the current public health situation demands.

The health and safety of our visitors, staff, volunteers, students, and community continues to be our top priority. We thank you for your help in contributing to a safe, fun experience for everyone.

Health and Safety Acknowledgement

Heritage Museums & Gardens has put in place preventative measures to reduce the spread of COVID-19 and other illnesses. However, a latent risk of exposure to COVID-19 and other illnesses is present where people gather in any public space. By purchasing or reserving a ticket for to Heritage Museums & Gardens or to attend a program, it is understood that the visitor assumes any risk associated with exposure to these illnesses.

Directions and Parking

Information regarding directions and parking can be found by visiting this link.

We are excited to be building a new Welcome Center! While the way you enter the parking area may change, parking attendants will direct you to where you will enter and show your tickets, then to available parking. Please note that the construction will not affect Gardens Aglow’s event elements.