FAQs

27 01, 2021

Where are the restrooms & family restroom/changing room?

2025-03-25T11:14:39-04:00January 27th, 2021|Categories: , , |

Restrooms, and family restrooms with changing stations, are located at the Barbey Family Welcome Center, inside the J.K. Lilly III Automobile Gallery, at Lilly's Café, and inside the American Art & Carousel Gallery. Portable restrooms, including an ADA portable restroom, are located near the entrance to Hidden Hollow. [...]

27 01, 2021

Can I bring my pet?

2025-03-26T12:33:17-04:00January 27th, 2021|Categories: , |

Heritage Museums & Gardens allowes registered service animals on the property. Please click here for information on service animals. Do not leave animals unattended in your car in the parking lots.

27 01, 2021

Can I bring my own food and drink?

2021-03-31T23:04:14-04:00January 27th, 2021|Categories: |

Yes, picnics are welcome. Visitors are welcome to use provided picnic tables at socially appropriate distances. Visitors are also welcome to enjoy their food and beverages on the lawns at Heritage. We encourage you to bring your own blanket for picnics.

27 01, 2021

What is your refund policy?

2025-03-25T11:00:59-04:00January 27th, 2021|Categories: , , , |

All tickets are date specific and are valid for entry any time between 10 am-4:30 pm unless otherwise designated. Tickets are non-refundable, and are only valid for the date (and entry time when applicable) for which they are purchased. To read our full Ticketing, Cancellation, and Refund Policy, please [...]

27 01, 2021

How do I book a field trip?

2025-03-25T11:26:13-04:00January 27th, 2021|Categories: |

For information on field trip options and rates please visit our School and Youth Group page. To make a field trip reservation please contact studentgroups@heritagemuseums.org or call 508.888.3300, ext. x178. All field trips include one free chaperone per every 10 students and all 1:1 aids are complimentary. [...]

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