[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text] We do not have lockers available for visitors. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" user_select="" awb-switch-editor-focus="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" width_medium="" width_small="" width="" min_width_medium="" min_width_small="" min_width="" max_width_medium="" max_width_small="" max_width="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" logics=""] Sorry, pets are not permitted at Heritage. Registered service animals are always welcome throughout Heritage Museums & Gardens. Please be aware, emotional support animals are not considered service animals in the state of Massachusetts. Please click here for information on service animals. Please do not leave animals in your car in the parking lots. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" logics=""] There is no ATM on site. However, the Shop and the Cafe both accept payment with credit or debit cards and there are ATMs available nearby at TD Bank or Bank of America on 6A. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

FAQs Archive - Page 13 of 15 - Heritage Museums & Gardens

27 01, 2021

Are there lockers?

2024-02-28T14:19:19-05:00January 27th, 2021|Categories: General Visitor Information, Onsite Rules & Policies, Visitor Services and Facilities|

We do not have lockers available for visitors.

27 01, 2021

Where are the restrooms & family restroom/changing room?

2025-03-25T11:14:39-04:00January 27th, 2021|Categories: General Visitor Information, Onsite Rules & Policies, Visitor Services and Facilities|

Restrooms, and family restrooms with changing stations, are located at the Barbey Family Welcome Center, inside the J.K. Lilly III Automobile Gallery, at Lilly's Café, and inside the American Art & Carousel Gallery. Portable restrooms, including an ADA portable restroom, are located near the entrance to Hidden Hollow. [...]

27 01, 2021

Can I bring my pet?

2025-07-09T12:08:01-04:00January 27th, 2021|Categories: General, General Visitor Information|

Sorry, pets are not permitted at Heritage. Registered service animals are always welcome throughout Heritage Museums & Gardens. Please be aware, emotional support animals are not considered service animals in the state of Massachusetts. Please click here for information on service animals. Please do not leave animals in your [...]

27 01, 2021

Is there wireless internet access?

2024-02-28T14:20:47-05:00January 27th, 2021|Categories: General Visitor Information, Onsite Rules & Policies, Visitor Services and Facilities|

Yes. Guests can connect to our “Heritage Museums” Wi-Fi network free of charge during their visit. Please note that some areas of the Grounds do not have Wi-Fi coverage. If you’re posting to social media, please tag us at #heritagemuseums!

27 01, 2021

Is there an ATM?

2024-02-28T14:19:50-05:00January 27th, 2021|Categories: General Visitor Information, Sales & Refunds, Visitor Services and Facilities|

There is no ATM on site. However, the Shop and the Cafe both accept payment with credit or debit cards and there are ATMs available nearby at TD Bank or Bank of America on 6A.

27 01, 2021

How far is it to walk around Heritage Museums & Gardens?

2024-02-28T12:22:50-05:00January 27th, 2021|Categories: Accessibility and transportation, General Visitor Information|

The distance from the entrance to the back end of the property is about half of a mile, 10- 15 minutes when walking quickly, but we hope you will stop to smell the flowers and enjoy our museum collections as well. Depending on your plan for the day, visitors [...]

27 01, 2021

Can I bring my own food and drink?

2021-03-31T23:04:14-04:00January 27th, 2021|Categories: Onsite Rules & Policies|

Yes, picnics are welcome. Visitors are welcome to use provided picnic tables at socially appropriate distances. Visitors are also welcome to enjoy their food and beverages on the lawns at Heritage. We encourage you to bring your own blanket for picnics.

27 01, 2021

Do you offer discounts?

2024-02-28T10:33:44-05:00January 27th, 2021|Categories: Discounts, Tickets|

Yes! For a list of discounts, please visit here.

27 01, 2021

What is your refund policy?

2025-03-25T11:00:59-04:00January 27th, 2021|Categories: General Tickets, Refunds, Sales & Refunds, Tickets|

All tickets are date specific and are valid for entry any time between 10 am-4:30 pm unless otherwise designated. Tickets are non-refundable, and are only valid for the date (and entry time when applicable) for which they are purchased. To read our full Ticketing, Cancellation, and Refund Policy, please [...]

27 01, 2021

How do I book a field trip?

2025-03-25T11:26:13-04:00January 27th, 2021|Categories: Group Sales|

For information on field trip options and rates please visit our School and Youth Group page. To make a field trip reservation please contact studentgroups@heritagemuseums.org or call 508.888.3300, ext. x178. All field trips include one free chaperone per every 10 students and all 1:1 aids are complimentary. [...]