Refund Drop Down

Heritage Museums & Gardens does not offer refunds of required deposit. In cases of inclement weather, photography & videography sessions may be rescheduled based on date availability. To read about our full Photography Policy and view available Photography Packages, please click here.

Memberships are non-transferable and non-refundable. For questions about membership please contact membership@heritagemuseums.org or call 508-888-3300 x 159.

Heritage may cancel a program if minimum enrollment is not met, or in the event of inclement weather or emergency. In the event that a program is cancelled by Heritage, registrants will be contacted, and refunds will be issued. No refunds are offered to registrants who do not attend programs. [...]

All group ticket sales are final and the 20% deposit is non-refundable. To qualify for a group discount, a final count must be provided 2 weeks ahead of time and payment secured in a single transaction. Refunds will not be issued if a group shows up with fewer attendees [...]

All tickets are date specific and are valid for entry any time between 10 am-4:30 pm. Tickets are non-refundable and are only valid for the date (and entry time if applicable) for which they are purchased. If your plans change after your ticket purchase, you may email tickets@heritagemuseums.org or [...]