All tickets are non-refundable. If you need to reschedule your admission ticket’s date or time, please email tickets@heritagemuseums.org or call 508-888-3300, ext. 0 to inquire about an exchange to a different available date or time. Exchanges are not guaranteed. No exchanges can be made fewer than 24 hours prior to your ticket time and we cannot exchange a ticket for a sold-out date or time. Refunds will not be issued for unused tickets.