Skip to content
I am looking for a less crowded time to visit Gardens Aglow. When should I buy tickets?
Tuesdays and Wednesdays at 6:45pm are less busy nights and times when you can visit without the Saturday and Sunday crowds.
30
09, 2026
22
09, 2025
Why am I in a waiting room while trying to purchase my tickets?
To manage the expected high volume of website traffic and to ensure a fair and efficient purchase process, we are implementing a new ticketing system this year that includes the use of a waiting room. The waiting room can be entered up to an hour in advance of tickets [...]
22
09, 2025
Do I need to set up a Portal Account to purchase my tickets?
Members must set up a Portal Account in advance of purchasing tickets to receive discounted tickets for Gardens Aglow. All ticket purchasers are encouraged to set up a Portal Account in advance of purchasing tickets order to make the ticket purchase process quicker and easier.
11
10, 2023
When do Gardens Aglow tickets go on sale?
Wednesday, October 7: Members with a Benefit Package (purchased on or before September 30, 2026) Members with Supporter Level and Above (purchased on or before September 30, 2026) Honor Society Members Wednesday, October 14: All Current Heritage Museums & Gardens Members Wednesday, October 21: General Public [...]
26
09, 2023
Do you provide discounted admissions as part of the Museums for All or Card to Culture programs?
Yes, current Electronic Benefits Transfer (EBT) card, Women, Infants, and Children (WIC) card, or ConnectorCare card holders can receive free admission for up to 4 individuals by calling 508-888-3300, ext. 0. The Card to Culture program is a collaboration between the Mass Cultural Council and the Department of Transitional [...]
22
09, 2023
What if I can’t decide on a specific date and time?
Check out the Gardens Aglow Flex Anytime ticket! This ticket allows you the flexibility to visit one time on any date during the 25 scheduled nights of Gardens Aglow, with entry any time between 4:30-8:00 pm. There are a limited number of these tickets available, so act fast! Click [...]
23
09, 2021
Are Gardens Aglow tickets refundable?
All tickets are non-refundable. If you need to reschedule your admission ticket’s date or time, please email tickets@heritagemuseums.org or call 508-888-3300, ext. 0 to inquire about an exchange to a different available date or time. Exchanges are not guaranteed. No exchanges can be made fewer than 24 hours prior [...]
23
09, 2021
If tickets are sold out online, will there be tickets available at the door?
Day-of ticket sales cannot be guaranteed at the door on any night. If any tickets become available due to cancellations or reschedules, they will be made available online and will be available on a first come, first served basis.
23
09, 2021
When should I purchase my tickets? Should I buy my tickets in advance of my visit?
We highly recommend purchasing tickets as close to the time they go on sale as possible, as this event has sold out quickly for the past several years. All sales will be managed on a first-come, first-served basis. Tickets are date specific, time specific, and attendance is limited to [...]
23
09, 2021
Can I purchase my tickets by phone?
The online system is the only way to purchase tickets. If you call Heritage Museums & Gardens, staff can only assist you using the same system, including queuing and wait times. To reach us by phone please call 508-888-3300, ext. 0 during the following times: October 7-18: 10:00 am-5:00 [...]
