Confirmation emails with your e-ticket are sent out by our ticketing system immediately following your purchase. If you cannot find or did not receive this email within six hours of your purchase, please check your “clutter,” “junk,” “social,” and/or “promotional” folders or tabs in your email account. If you still do not see an email from Heritage, please email tickets@heritagemuseums.org or call 508.888.3300, ext. 0 for assistance.