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Arrival

23 09, 2021

When should I arrive?

2023-09-26T11:15:40-04:00September 23rd, 2021|Categories: , |

Please arrive within the time window associated with your tickets or entrance will not be guaranteed to the event. If you arrive more than ten minutes prior to your ticket arrival window, you will not be allowed to park and you will have to return at your ticket’s designated [...]

23 09, 2021

I purchased tickets online but I cannot find my confirmation email. What do I do?

2023-09-26T11:20:33-04:00September 23rd, 2021|Categories: , , |

Confirmation emails with your e-ticket are sent out by our ticketing system immediately following your purchase. If you cannot find or did not receive this email within six hours of your purchase, please check your “clutter,” “junk,” “social,” and/or “promotional” folders or tabs in your email account. If you [...]

23 09, 2021

What if my plans change? Can I transfer my tickets to another date or time?

2023-09-26T11:19:20-04:00September 23rd, 2021|Categories: , , |

If your plans change, email tickets@heritagemuseums.org or call 508-888-3300, ext. 0 to inquire about an exchange to a different available date or time. Exchanges are not guaranteed, and tickets are non-refundable. No exchanges can be made fewer than 24 hours prior to your ticket time and we cannot exchange [...]

23 09, 2021

What if I arrive without a ticket?

2023-09-26T11:18:39-04:00September 23rd, 2021|Categories: , , |

If you choose to attend Gardens Aglow without purchasing a ticket in advance you will not be guaranteed entry, as walk-up ticket sales are not guaranteed at the door. If any tickets are still available upon your arrival, the parking attendant will direct you to park and purchase tickets [...]

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