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How do I book at group for Gardens Aglow?
Planning on purchasing 50 or more tickets? Contact us at groupsales@heritagemuseums.org.
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09, 2021
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09, 2021
Can I visit Gardens Aglow more than once with a Flex Anytime Ticket?
No, Flex Anytime tickets are only valid for entry one night of Gardens Aglow. If you would like to attend Gardens Aglow on multiple nights, try the Gold Pass.
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09, 2021
What if I can’t decide on a specific date and time?
Check out the Gardens Aglow Flex Anytime ticket! This ticket allows you the flexibility to visit one time on any scheduled Gardens Aglow date, at any time you choose. There are a limited number of these tickets available, so act fast! Click here to purchase.
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09, 2021
Are Gardens Aglow tickets refundable?
All tickets are non-refundable. If you need to reschedule your admission ticket’s date or time, please email tickets@heritagemuseums.org or call 508-888-3300, ext. 0 to inquire about an exchange to a different available date or time. Exchanges are not guaranteed. No exchanges can be made fewer than 24 hours prior [...]
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09, 2021
What if my plans change? Can I transfer my tickets to another date or time?
If your plans change, you may email tickets@heritagemuseums.org or call 508-888-3300, ext. 0 to inquire about an exchange to a different available date or time. Exchanges are not guaranteed, and tickets are non-refundable. No exchanges can be made fewer than 24 hours prior to your ticket time and we [...]
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09, 2021
Can I come early? Can I use my ticket for a different time slot?
No, Gardens Aglow tickets (except Gold Passes and Flex Anytime tickets) are only valid for the date and entry time for which they are purchased, and you will be unable to use tickets that are for a different time slot. Please arrive within the entry time window designated on [...]
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09, 2021
May I use my purchased tickets on any night of Gardens Aglow?
No, Gardens Aglow tickets (except Gold Passes and Flex Anytime tickets) are only valid for the date and entry time for which they are purchased. Please arrive within the arrival time window designated on your ticket or entrance will not be guaranteed to the event. Adherence to scheduled arrival [...]
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09, 2021
What if I arrive without a ticket?
If you choose to arrive at Gardens Aglow without purchasing a ticket in advance you will not be guaranteed entry, as day-of ticket sales are not guaranteed at the door. If any tickets are still available upon your arrival, the parking attendant will direct you to park and purchase [...]
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09, 2021
If tickets are sold out online, will there be tickets available at the door?
Day-of ticket sales cannot be guaranteed at the door on any night. If any tickets become available due to cancellations or reschedules, they will be made available online and will be available on a first-come, first-served basis.
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09, 2021
When should I purchase my tickets? Should I buy my tickets in advance of my visit?
We highly recommend purchasing tickets as close to the time they go on sale as possible, as this event has sold out quickly for the past several years. All sales will be managed on a first-come, first-served basis. Tickets are date specific, time specific, and attendance is limited to [...]
