FAQs Archive - Page 8 of 18 - Heritage Museums & Gardens

Q: Where do I input this code?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text] After you add the number of member and non-member tickets to your cart that you wish to purchase, you will be able to review your cart and complete the Payer Information. On this page, please enter your Personalized Discount Code in the 'Discount Code' box and click the blue 'Apply' button. This will redeem the appropriate amount of tickets. You'll then be able to complete your purchase by clicking the blue 'Check Out' button. Even if your total is $0 you still need to check out. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

13 09, 2022

What is a Gold Pass and do members get a discount?

2025-09-02T15:55:12-04:00September 13th, 2022|Categories: Gardens Aglow, Member Specialized Tickets|

The Gold Pass is the perfect choice for those who plan to visit multiple times and are looking for maximum flexibility and value. Each Gold Pass allows one designated ticket holder unlimited visits on any days during the 2025 season with entry any time between 4:30-8 pm. Please note [...]

13 09, 2022

Do members get a discount on the Santa VIP Experience or Avant Glow?

2025-10-07T17:26:51-04:00September 13th, 2022|Categories: Member Specialized Tickets|

Members do not get discounts on the Santa VIP Experience or Avant Glow.

13 09, 2022

Do members get a discount on Gardens Aglow tickets?

2025-09-19T13:53:08-04:00September 13th, 2022|Categories: Gardens Aglow, Member Tickets|

Yes! Members receive a discount on Gardens Aglow tickets. Tickets must be purchased in advance. Members are entitled to a discount on the number of tickets that match their membership level (Admit 2 receives discounts for 2, Admit 4 receives discounts for 4, and all upper levels receive discounts [...]

11 04, 2022

Will the Bulb River be in bloom this year?

2024-02-13T12:16:42-05:00April 11th, 2022|Categories: General, General Visitor Information|

[wpforms id="2385"] Unfortunately, the bulb river is no longer a garden feature at Heritage Museums & Gardens. However, we have many other wonderful things blooming in May. Please check out our 'What's in Bloom' page for up to date information.

29 09, 2021

I am a Member at Heritage and have a discount code that came with my membership. How do I redeem this for Gardens Aglow tickets?

2025-10-07T17:28:29-04:00September 29th, 2021|Categories: Gardens Aglow, Using Your Personalized Discount Code|

There is a Gardens Aglow ticket discount code that accompanies certain membership levels and those with a Benefit Package. Please note: Supporter, Friend, and Benefit Package purchases on or before August 31, 2025 will be honored for Gardens Aglow 2025. Any of those purchases or renewals after August 31, [...]

23 09, 2021

How Can I Contact Membership?

2022-08-23T16:26:20-04:00September 23rd, 2021|Categories: Contact, Gardens Aglow, Membership|

During the weekdays, please call 508-888-3300 ext. 159 or 119 for assistance. Starting November 26, weekend phone help will be available from 11am-7pm through our main number at 508-888-3300 ext. 0 Or you can email membership@heritagemuseums.org at your convenience

23 09, 2021

I can’t find my code. Help please?

2025-09-02T16:41:44-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership, Using Your Personalized Discount Code|

Please search your inbox, junk, and spam folders for emails from Heritage to find it. If you still can't find it, please fill out the Inquiry Form. We will reach out to you as soon as possible.

23 09, 2021

My code isn’t working. What do I do?

2025-09-02T16:41:22-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership, Using Your Personalized Discount Code|

Capitalization doesn't matter but please make sure there isn't a space before or after your code. If you have previously used all the tickets applied to your code, it will not work again. Sometimes your cart can get confused and think your code has just been used. We recommend [...]

23 09, 2021

Where do I input this code?

2022-09-13T13:42:24-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership|

After you add the number of member and non-member tickets to your cart that you wish to purchase, you will be able to review your cart and complete the Payer Information. On this page, please enter your Personalized Discount Code in the 'Discount Code' box and click the blue [...]

23 09, 2021

What types of tickets can I use my personalized discount code to redeem?

2025-10-07T17:29:23-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership, Using Your Personalized Discount Code|

Your code is valid for Member Priced Adult and Youth entry tickets. It cannot be applied to the Gold Pass, Flex Anytime Tickets, Santa VIP Experience, or Avant Glow tickets and programs.