FAQs

13 02, 2024

How should I dress?

2026-04-14T13:33:38-04:00February 13th, 2024|Categories: , |

The majority of your visit will take place outside, and Heritage Museums & Gardens is open in all types of weather, so please dress for the appropriate weather conditions on the day of your visit – including rain gear if the weather looks wet – and wear comfortable footwear [...]

13 02, 2024

Are strollers allowed?

2025-03-25T10:23:54-04:00February 13th, 2024|Categories: , |

Yes, strollers are allowed inside all three galleries and around the grounds. Our main pathways are accessible by stroller but optional paths with crushed shell or woodchipped surfaces may not be navigable; these trails are marked on the map. Please note that there are designated stroller parking areas conveniently [...]

26 09, 2023

What is the Santa VIP Experience?

2026-09-24T14:07:47-04:00September 26th, 2023|Categories: , |

The Santa VIP Experience is a separate ticketed event that begins early at 3:30 pm and includes admission to both the Santa VIP Experience and Gardens Aglow. A limited number of tickets will be available for this exclusive experience, by advance sale only. Not valid with membership discount code. [...]

26 09, 2023

I’m a Member at Heritage and have a guest ticket that came with my membership. May I use that ticket at Gardens Aglow?

2026-09-23T15:37:36-04:00September 26th, 2023|Categories: , |

The one-time-use guest ticket that accompanies certain membership levels is only valid toward general admission during the Main Season, which runs from mid-April to mid-October. It is not valid for Gardens Aglow. Gardens Aglow is a special, ticketed event for which members receive a discounted price. If you receive [...]

26 09, 2023

Do you provide discounted admissions as part of the Museums for All or Card to Culture programs?

2026-09-23T15:24:53-04:00September 26th, 2023|Categories: , |

Yes, current Electronic Benefits Transfer (EBT) card, Women, Infants, and Children (WIC) card, or ConnectorCare card holders can receive free admission for up to 4 individuals by calling 508-888-3300, ext. 0. The Card to Culture program is a collaboration between the Mass Cultural Council and the Department of Transitional [...]

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