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May I leave and return?
Yes. Your admission ticket is good for the whole day of your visit. Please hold on to your admission ticket if you exit the grounds as you will be asked to present it upon reentry.
16
02, 2021
16
02, 2021
If I pre-purchased my ticket, do I still have to check in at the ticket window?
Yes, all visitors, including Members, are required to check-in at the admissions booth and have their ticket or Membership card scanned before entry into the grounds, for capacity management and contact tracing purposes.
16
02, 2021
Should I purchase my admission tickets in advance of my visit?
Purchasing tickets for regular museum visitation in advance is recommended, but not required. You can print your ticket at home through our online ticketing system, or use a mobile ticket on your phone for entry. All admission tickets are date-specific and non-refundable. Please note: Certain event days require the [...]
27
01, 2021
What is your refund policy?
To read the Ticketing and Refund and Cancellation Policy, please click here.
27
01, 2021
How can I request a donation of tickets?
Heritage Museums & Gardens greatly appreciates the opportunity to give back to our community through donations of complimentary access. We collaborate in this way with non-profit organizations whose missions and work enrich the community in which we live. Our donations are based on the following criteria: Organization must be [...]
