Skip to content
May I buy program or event tickets online?
Program tickets are available by using the calendar page on our website.
16
02, 2021
16
02, 2021
What if my plans change and I want to change the date of my visit?
Tickets are non-refundable. If you need to reschedule your admission ticket’s date, please contact tickets@heritagemuseums.org or call 508-888-3300 ext 0 for help.
16
02, 2021
If I am a Member, can I skip the admissions line?
No, all Members must scan their membership card and show their license at the admissions booth before entering the grounds. Please have your Membership card and photo ID available upon arrival to the booth.
16
02, 2021
Should I purchase my admission tickets in advance of my visit?
Purchasing tickets for regular museum visitation in advance is recommended, but not required. You can print your ticket at home through our online ticketing system, or use a mobile ticket on your phone for entry. All admission tickets are date-specific and non-refundable. Please note: Certain event days require the [...]
27
01, 2021
What happens in case of inclement weather?
Heritage Museums & Gardens is open in all weather conditions, including rain, heat, or snow. Tickets are non-refundable. Heritage will only close if a major weather event presents a risk to safety (for example, during severe storms with high winds). In case of a severe weather occurrence during your visit, [...]
27
01, 2021
Are there lockers?
We do not have lockers available for visitors.
27
01, 2021
Where are the restrooms & family restroom/changing room?
Restrooms are located in The J.K. Lilly III Automobile Gallery, at Lilly's café, and in The American Art & Carousel Gallery. Portable restrooms are located near the main entrance and by the entrance to Hidden Hollow..
27
01, 2021
Can I bring my pet?
Sorry, pets are not permitted at Heritage. Registered service animals are welcome throughout Heritage Museums & Gardens at all times. Please do not leave animals in your car in the parking lot. Registered service animals are permitted in all areas of Heritage Museum & Gardens. Please click here for [...]
27
01, 2021
Is there wireless internet access?
Yes. Guests can connect to our “Heritage Museums” Wi-Fi network free of charge during their visit. Please note that some areas of the Grounds do not have Wi-Fi coverage. If you’re posting to social media, please tag us at #heritagemuseums!
27
01, 2021
Is there an ATM?
There is no ATM on site. However, the Shop and the Cafe both accept payment with credit or debit cards and there are ATMs available nearby at TD Bank or Bank of America on 6A.
