FAQs

9 03, 2026

Accessibility for All Visitors

2026-03-09T13:41:16-04:00March 9th, 2026|Categories: |

Heritage strives to be accessible to visitors of all ages and abilities. We welcome legally registered service animals. For service animal guidelines in Massachusetts, please click here. For those with mobility issues, our main path is paved with moderate hills. A few areas are steeply graded and we have many shell [...]

9 03, 2026

Restrictions

2026-03-09T13:31:15-04:00March 9th, 2026|Categories: |

Sorry, pets are not permitted at Heritage. Registered service animals are always welcome throughout Heritage Museums & Gardens. Please be aware, emotional support animals are not considered service animals in the state of Massachusetts. Please click here for information on service animals. Please do not leave animals in your car in [...]

9 03, 2026

While Here

2026-03-09T13:40:12-04:00March 9th, 2026|Categories: |

We do not have an ATM, but both the Lilly’s Café and The Shop at Heritage accept credit and debit cards. You may bring your own food, water, and soft drinks for a picnic on the grounds. Outdoor seating is first-come, first-served. Restrooms are wheelchair accessible; family restrooms are available in [...]

9 03, 2026

What’s Included with Admission

2026-03-09T13:27:59-04:00March 9th, 2026|Categories: |

The J.K. Lilly III Automobile Gallery, featuring the From Carriage to Classic: How Automobiles Transformed America exhibit featuring the 1942 Willys MB Jeep The Special Exhibitions Gallery, featuring the Bountiful Bogs: The Massachusetts Cranberry Story exhibit The American Art & Carousel Gallery, featuring the Heritage Highlights exhibit and rides on the 1908 Looff carousel The [...]

9 03, 2026

Tickets & Admissions

2026-03-09T13:26:30-04:00March 9th, 2026|Categories: |

Guests may purchase General Admission tickets online prior to arrival by clicking here or purchasing at the door upon arrival. For a list of special events, workshops, and programs click here. To see our discount programs click here. Online ticket purchases are strongly encouraged and allow for quick and easy entry. Tickets are [...]

5 03, 2026

Photography

2026-03-05T14:01:11-05:00March 5th, 2026|Categories: |

Heritage Museums & Gardens does not offer refunds of required deposit. In cases of inclement weather, photography & videography sessions may be rescheduled based on date availability. To read about our full Photography Policy and view available Photography Packages, please click here.

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