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dimension_margin_medium="" dimension_margin_small="" margin_top="" margin_bottom="" padding_medium="" padding_small="" padding_top="" padding_right="" padding_bottom="" padding_left="" hover_type="none" border_sizes="" border_color="" border_style="solid" border_radius="" box_shadow="no" dimension_box_shadow="" box_shadow_blur="0" box_shadow_spread="0" box_shadow_color="" box_shadow_style="" background_type="single" gradient_start_color="" gradient_end_color="" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" background_color="" background_image="" background_image_id="" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" last="true" border_position="all" first="true"][fusion_text admin_label="" awb-switch-editor-focus="" columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" user_select="" content_alignment_medium="" content_alignment_small="" content_alignment="" disable_idd="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" html_attributes="W10=" width_medium="" width_small="" width="" min_width_medium="" min_width_small="" min_width="" max_width_medium="" max_width_small="" max_width="" margin_top_medium="" margin_right_medium="" margin_bottom_medium="" margin_left_medium="" margin_top_small="" margin_right_small="" margin_bottom_small="" margin_left_small="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" render_logics="" logics="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset=""] Sorry, pets are not permitted at Heritage. Registered service animals are always welcome throughout Heritage Museums & Gardens. Please be aware, emotional support animals are not considered service animals in the state of Massachusetts. Please click here for information on service animals. Please do not leave animals in your car in the parking lots. We are a smoke-free property. The use of tobacco or e-cigarettes is prohibited. Heritage does not permit firearms on the property. Heritage has a zero-tolerance policy for verbal or physical harassment, discriminatory or threatening behavior, or interference with the experience of others. We reserve the right to require any person(s) acting inappropriately to leave the grounds. Do not pick living plants or touch objects on exhibit except where permission is indicated. Bicycles, skateboards, hoverboards, and similar equipment are prohibited from the grounds. Visitors are not permitted to bring alcohol onsite; beer and wine may be purchased at Lilly’s Café. Please click here for the menu. The use of tripods or other photography equipment (including drones) is not permitted on the grounds without approval. View our full photography policy here. Third-party commercial activity is prohibited on Heritage’s property. To read our policy, click here . Heritage is home to many plants and animals. Should you encounter any wildlife, please keep a safe distance. Do not attempt to touch or feed the animals. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

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dimension_margin_medium="" dimension_margin_small="" margin_top="" margin_bottom="" padding_medium="" padding_small="" padding_top="" padding_right="" padding_bottom="" padding_left="" hover_type="none" border_sizes="" border_color="" border_style="solid" border_radius="" box_shadow="no" dimension_box_shadow="" box_shadow_blur="0" box_shadow_spread="0" box_shadow_color="" box_shadow_style="" background_type="single" gradient_start_color="" gradient_end_color="" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" background_color="" background_image="" background_image_id="" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" last="true" border_position="all" first="true"][fusion_text admin_label="" awb-switch-editor-focus="" columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" user_select="" content_alignment_medium="" content_alignment_small="" content_alignment="" disable_idd="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" html_attributes="W10=" width_medium="" width_small="" width="" min_width_medium="" min_width_small="" min_width="" max_width_medium="" max_width_small="" max_width="" margin_top_medium="" margin_right_medium="" margin_bottom_medium="" margin_left_medium="" margin_top_small="" margin_right_small="" margin_bottom_small="" margin_left_small="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" render_logics="" logics="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset=""] We do not have an ATM, but both the Lilly’s Café and The Shop at Heritage accept credit and debit cards. You may bring your own food, water, and soft drinks for a picnic on the grounds. Outdoor seating is first-come, first-served. Restrooms are wheelchair accessible; family restrooms are available in the in the Barbey Family Welcome Center, the J.K. Lilly III Automobile Gallery, the American Art & Carousel Gallery, and at Lilly’s Café . Portable facilities are also available near the entrance of Hidden Hollow. Complimentary transportation is available at seven fixed stops throughout the grounds for those with mobility challenges and can be accessed at seven fixed stops throughout the grounds at benches marked with the International Symbol of Access. Transport makes continuous loops approximately every 20 minutes. Photography is permitted for personal, non-commercial use unless noted by staff or signage. See our photography policy for more information. In case of a severe weather occurrence during your visit, please follow staff instructions, for your safety. You may be asked to take shelter until bad weather has safely passed. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" user_select="" awb-switch-editor-focus="" content_alignment_medium="" content_alignment_small="" content_alignment="" disable_idd="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" html_attributes="W10=" width_medium="" width_small="" width="" min_width_medium="" min_width_small="" min_width="" max_width_medium="" max_width_small="" max_width="" margin_top_medium="" margin_right_medium="" margin_bottom_medium="" margin_left_medium="" margin_top_small="" margin_right_small="" margin_bottom_small="" margin_left_small="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" render_logics="" logics="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset=""] Heritage Museums & Gardens does not offer refunds of required deposit. In cases of inclement weather, photography & videography sessions may be rescheduled based on date availability. To read about our full Photography Policy and view available Photography Packages, please click here . [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

FAQs Archive - Page 2 of 19 - Heritage Museums & Gardens

23 09, 2026

Do I need to purchase a Gardens Aglow ticket in addition to Avant Glow?

2026-09-23T15:45:43-04:00September 23rd, 2026|Categories: Gardens Aglow, Specialized Tickets|

No, Avant Glow includes admission to both Avant Glow and Gardens Aglow.

23 09, 2026

Do I need to purchase a Gardens Aglow ticket in addition to The Santa VIP Experience ticket?

2026-09-23T15:43:34-04:00September 23rd, 2026|Categories: Gardens Aglow, Specialized Tickets|

No, The Santa VIP Experience includes admission to both The Santa VIP Experience and Gardens Aglow.

31 03, 2026

Does my ticket to The Adventure Park include admission to Heritage?

2026-03-31T11:57:48-04:00March 31st, 2026|Categories: General Tickets, General Visitor Information, Programs events and tours, Sales & Refunds, Tickets|

No. Admission to Heritage Museums & Gardens is NOT included with the purchase of a ticket to The Adventure Park at Heritage; however, those with a receipt dated within seven days of their Adventure Park visit can receive $3 off admission to Heritage.

9 03, 2026

Restrictions

2026-08-25T14:53:15-04:00March 9th, 2026|Categories: Welcome to Heritage!|

Sorry, pets are not permitted at Heritage. Registered service animals are always welcome throughout Heritage Museums & Gardens. Please be aware, emotional support animals are not considered service animals in the state of Massachusetts. Please click here for information on service animals. Please do not leave animals in your car in [...]

9 03, 2026

While Here

2026-08-25T14:53:58-04:00March 9th, 2026|Categories: Welcome to Heritage!|

We do not have an ATM, but both the Lilly’s Café and The Shop at Heritage accept credit and debit cards. You may bring your own food, water, and soft drinks for a picnic on the grounds. Outdoor seating is first-come, first-served. Restrooms are wheelchair accessible; family restrooms are available in [...]

9 03, 2026

What’s Included with Admission

2026-04-13T10:48:52-04:00March 9th, 2026|Categories: Welcome to Heritage!|

The J.K. Lilly III Automobile Gallery, featuring the From Carriage to Classic: How Automobiles Transformed America exhibit The Special Exhibitions Gallery, featuring the Cranberries: From Cape Cod to American Icon exhibit The American Art & Carousel Gallery, featuring the Heritage Highlights exhibit and rides on the 1908 Looff carousel The gardens, featuring collections of [...]

9 03, 2026

Where can I breastfeed at Heritage?

2026-03-09T11:56:15-04:00March 9th, 2026|Categories: Covid-19, General Visitor Information, Onsite Rules & Policies, Visitor Services and Facilities|

For those looking for a private space to breastfeed, Heritage offers a lactation room on the Lower Level of the Welcome Center with comfortable seating and washing facilities.

5 03, 2026

Photography

2026-03-05T14:01:11-05:00March 5th, 2026|Categories: Refund Drop Down|

Heritage Museums & Gardens does not offer refunds of required deposit. In cases of inclement weather, photography & videography sessions may be rescheduled based on date availability. To read about our full Photography Policy and view available Photography Packages, please click here.

6 10, 2025

Can Heritage members get discounts to other local museums?

2026-04-14T13:40:32-04:00October 6th, 2025|Categories: General Member FAQ|

Absolutely! Members at Heritage with an Admit 4 level and higher can use their Heritage membership at the Cape Cod Children’s Museum of Cape Cod for 50% off general admission for up to 4 people. Proof of membership is required, and this discount doesn’t apply to special events or [...]

6 10, 2025

When will I receive my membership cards?

2026-04-14T13:41:51-04:00October 6th, 2025|Categories: General Member FAQ|

Digital membership cards are emailed to the primary member within 24 hours of your purchase. Please forward that email to the secondary member. Learn how to download your digital membership card here.