FAQs Archive - Page 4 of 15 - Heritage Museums & Gardens

13 02, 2024

Are strollers allowed?

2024-02-13T11:46:12-05:00February 13th, 2024|Categories: General, General Visitor Information|

Yes, main pathways through the event and buildings are accessible by stroller. Optional paths with crushed shell or woodchipped surfaces are also marked on the map available here but may not be navigable by all strollers. Strollers are allowed inside gallery spaces, but note that there are designated stroller [...]

13 02, 2024

What dates and times is HMG open?

2024-03-05T14:43:47-05:00February 13th, 2024|Categories: General, General Visitor Information, Onsite Rules & Policies|

Heritage is open April 20 - October 20, 2024 from 10 am - 5 pm daily. Please see our events page for more information.

13 02, 2024

I see construction at your entrance – are you open?

2024-03-05T14:42:57-05:00February 13th, 2024|Categories: General, General Visitor Information|

We are excited to be building a new Welcome Center! While you will notice construction upon parking and entering, please note that all of our museums and garden spaces are open and unaffected. To read more about the new Barbey Family Welcome Center, please click here. [...]

2 02, 2024

Is Heritage appropriate for children?

2024-02-13T11:44:37-05:00February 2nd, 2024|Categories: General, General Visitor Information, Onsite Rules & Policies|

Yes! There is something here for everyone. To learn more about what your children will enjoy at Heritage, please click here.

26 09, 2023

What is the Santa VIP Experience and is it part of Gardens Aglow?

2024-09-18T13:36:42-04:00September 26th, 2023|Categories: Gardens Aglow, Member Specialized Tickets|

The guest pass that accompanies certain membership levels is only valid toward general admission for the main season which runs from mid-April to mid-October. It is not valid for Gardens Aglow. Gardens Aglow is a special, ticketed event for which members receive a discounted price. If you received Gardens [...]

26 09, 2023

I’m a Member at Heritage and have a guest ticket that came with my membership. May I use that pass at Gardens Aglow?

2024-09-18T13:33:18-04:00September 26th, 2023|Categories: Gardens Aglow, Specialized Tickets|

The guest pass that accompanies certain membership levels is only valid toward general admission for the main season which runs from mid-April to mid-October. It is not valid for Gardens Aglow. Gardens Aglow is a special, ticketed event for which members receive a discounted price. If you received Gardens [...]

26 09, 2023

Do you provide discounted admissions as part of the Museums for All or Card to Culture programs?

2024-09-18T13:14:08-04:00September 26th, 2023|Categories: Gardens Aglow, Ticket & Ticket Pricing Information|

Yes, current Electronic Benefits Transfer (EBT) card, Women, Infants, and Children (WIC) card, or ConnectorCare card holders can receive free admission for up to 4 individuals by calling 508-888-3300, ext. 0. The Card to Culture program is a collaboration between the Mass Cultural Council and the Department of Transitional Assistance, [...]

22 09, 2023

What if I can’t decide on a specific date and time?

2024-09-18T13:25:56-04:00September 22nd, 2023|Categories: Gardens Aglow, Ticket & Ticket Pricing Information|

Check out the Gardens Aglow Flex Anytime ticket! This ticket allows you the flexibility to visit one time on any date during the 21 scheduled nights of Gardens Aglow, with entry any time between 4:30-8:00 pm. There are a limited number of these tickets available, so act fast! Click [...]

7 11, 2022

What do I need to know about visiting during Respiratory Illness Season?

2023-09-26T12:12:08-04:00November 7th, 2022|Categories: Gardens Aglow|

Heritage is committed to providing a safe and comfortable environment for our visitors, our staff, and our community. Preventative Measures Heritage Museums & Gardens has put in place preventative measures in order to reduce the spread of illness: Visitors are able to purchase tickets online and scan them for [...]

13 09, 2022

Can members purchase Gardens Aglow tickets early?

2024-09-17T12:54:52-04:00September 13th, 2022|Categories: Member Tickets|

Yes! One of your membership benefits is a Gardens Aglow pre-sale. Members who have a Benefit Package or have a Supporter, Friend, or Honor Society level membership are invited to purchase tickets beginning September 25, 2024. All other members will enjoy an opportunity to purchase a tickets a week [...]