FAQs

17 05, 2024

Photography Policy & Packages

2025-03-13T10:36:45-04:00May 17th, 2024|Categories: |

We are pleased you have selected Heritage Museums & Gardens for your photography session. Our picturesque grounds provide the perfect backdrop for your special moments. We are thrilled to offer a range of photography packages tailored to meet your needs and ensure an unforgettable experience. To read about our [...]

17 05, 2024

Third Party Activity Policy

2026-03-09T11:30:39-04:00May 17th, 2024|Categories: |

Third-party commercial activity is prohibited on Heritage Museums & Gardens’ (HMG) property. This includes outside companies, groups, or individuals conducting sales or holding programs for which participants have paid a fee that utilize HMG’s grounds, facilities, or collections. Exceptions may be made in cases of corporate sponsorship, program partnership, [...]

5 03, 2024

Weather Policy

2025-03-20T09:30:22-04:00March 5th, 2024|Categories: |

Heritage Museums & Gardens is open in all weather conditions, including rain, heat, or snow. Tickets are non-refundable. Heritage will only close if a major weather event presents a risk to safety (for example, during severe storms with high winds). In the event of a closure, information will be [...]

5 03, 2024

Membership

2026-03-05T14:02:02-05:00March 5th, 2024|Categories: |

Memberships are non-transferable and non-refundable. For questions about membership please contact membership@heritagemuseums.org or call 508-888-3300 x 159.

5 03, 2024

Public Programs

2026-03-05T13:57:59-05:00March 5th, 2024|Categories: |

Heritage may cancel a program if minimum enrollment is not met, or in the event of inclement weather or emergency. In the event that a program is cancelled by Heritage, registrants will be contacted, and refunds will be issued. No refunds are offered to registrants who do not attend programs. [...]

5 03, 2024

Group Sales

2026-03-05T13:58:48-05:00March 5th, 2024|Categories: |

All group ticket sales are final and the 20% deposit is non-refundable. To qualify for a group discount, a final count must be provided 2 weeks ahead of time and payment secured in a single transaction. Refunds will not be issued if a group shows up with fewer attendees [...]

5 03, 2024

Admission Tickets

2026-03-05T13:54:59-05:00March 5th, 2024|Categories: |

All tickets are date specific and are valid for entry any time between 10 am-4:30 pm. Tickets are non-refundable and are only valid for the date (and entry time if applicable) for which they are purchased. If your plans change after your ticket purchase, you may email tickets@heritagemuseums.org or [...]

5 03, 2024

Can I host my own class at Heritage?

2026-03-09T12:06:25-04:00March 5th, 2024|Categories: |

No - Third-party commercial activity is prohibited on Heritage Museums & Gardens’ (HMG) property. This includes outside companies, groups, or individuals conducting sales or holding programs for which participants have paid a fee that utilize HMG’s grounds, facilities, or collections. Click here for more information.

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