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FAQs Archive - Page 6 of 18 - Heritage Museums & Gardens

28 02, 2024

I received complimentary Heritage tickets. When can I use them?

2025-03-25T10:55:49-04:00February 28th, 2024|Categories: General Tickets|

Complimentary tickets may be redeemed for any day between May 10 - October 19, 2025. Please join us on the date you wish to enter and present your filled out complimentary tickets to the staff in the Ticketing Pavilion for entry.

28 02, 2024

I was unable to print my tickets, can I still visit Heritage?

2025-09-23T11:58:25-04:00February 28th, 2024|Categories: General Tickets|

Yes! You can present your e-ticket (QR code) on your mobile device to the parking attendant upon arrival and then again to the staff member at the Ticketing Pavilion.

28 02, 2024

I purchased tickets online but I cannot find my confirmation email. What do I do?

2025-09-30T16:44:51-04:00February 28th, 2024|Categories: General Tickets|

Receipts and confirmation emails with your QR code e-ticket are sent out by our ticketing system immediately following your purchase. If you cannot find or did not receive these emails within six hours of your purchase, please check your “clutter,” “junk,” “social,” "transactions," and/or “promotional” folders or tabs in [...]

28 02, 2024

Do you provide discounted admissions as part of the Museums for All or Card to Culture programs?

2025-06-13T12:10:54-04:00February 28th, 2024|Categories: Tickets|

Yes! Free admission for up to 4 individuals with valid Electronic Benefits Transfer (EBT) card, Supplemental Nutrition Assistance Program (SNAP) card, Summer Nutrition Programs for Kids (SUN Bucks) card, Women, Infants, and Children (WIC) card, or ConnectorCare Health Plan Insurance card. The Card to Culture program is a collaboration between Mass Cultural [...]

28 02, 2024

What are the ticket prices?

2025-03-25T10:38:49-04:00February 28th, 2024|Categories: General Tickets, General Visitor Information, Programs events and tours, Sales & Refunds, Tickets|

General Admission: Adults $25; Youth (3-17) $15; Children 2 and under free Members: Free with an active membership For information on admission discounts please click here.

28 02, 2024

How do I purchase admissions tickets?

2025-04-01T15:00:15-04:00February 28th, 2024|Categories: General Tickets, General Visitor Information, Programs events and tours, Sales & Refunds, Tickets|

Admission tickets can be purchased online prior to your visit here or at the ticket window upon arrival.

13 02, 2024

What is The Adventure Park at Heritage Museums & Gardens?

2024-09-19T15:42:09-04:00February 13th, 2024|Categories: General, General Visitor Information|

The Adventure Park is an outdoor tree top adventure including 5 courses of ziplines and climbing challenges. For more information, please click here.

13 02, 2024

Will The Shop at Heritage be open?

2025-09-23T12:43:55-04:00February 13th, 2024|Categories: General, General Visitor Information|

Yes! Visit The Shop at Heritage from 10am-5pm daily!

13 02, 2024

How much time should I allow? How long does it take to visit?

2025-03-25T10:28:12-04:00February 13th, 2024|Categories: General, General Visitor Information|

While everyone’s experience varies, we recommend a visit of at least two hours to enjoy all of the galleries and gardens that Heritage has to offer.

13 02, 2024

How should I dress?

2025-09-23T12:07:54-04:00February 13th, 2024|Categories: General, General Visitor Information|

As the majority of the activities are located outdoors and the event takes place in all weather, please dress for outdoor weather conditions ─ including rain gear if the weather looks wet ─ and wear comfortable, winter-appropriate footwear.