[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" user_select="" awb-switch-editor-focus="" content_alignment_medium="" content_alignment_small="" content_alignment="" disable_idd="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" width_medium="" width_small="" width="" min_width_medium="" min_width_small="" min_width="" max_width_medium="" max_width_small="" max_width="" margin_top_medium="" margin_right_medium="" margin_bottom_medium="" margin_left_medium="" margin_top_small="" margin_right_small="" margin_bottom_small="" margin_left_small="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" logics=""] As the majority of the activities are located outdoors and the event takes place in all weather, please dress for outdoor weather conditions ─ including rain gear if the weather looks wet ─ and wear comfortable, winter-appropriate footwear. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

FAQs Archive - Page 6 of 17 - Heritage Museums & Gardens

13 02, 2024

How much time should I allow? How long does it take to visit?

2025-03-25T10:28:12-04:00February 13th, 2024|Categories: General, General Visitor Information|

While everyone’s experience varies, we recommend a visit of at least two hours to enjoy all of the galleries and gardens that Heritage has to offer.

13 02, 2024

How should I dress?

2025-09-23T12:07:54-04:00February 13th, 2024|Categories: General, General Visitor Information|

As the majority of the activities are located outdoors and the event takes place in all weather, please dress for outdoor weather conditions ─ including rain gear if the weather looks wet ─ and wear comfortable, winter-appropriate footwear.

13 02, 2024

Are strollers allowed?

2025-03-25T10:23:54-04:00February 13th, 2024|Categories: General, General Visitor Information|

Yes, strollers are allowed inside all three galleries and around the grounds. Our main pathways are accessible by stroller but optional paths with crushed shell or woodchipped surfaces may not be navigable; these trails are marked on the map. Please note that there are designated stroller parking areas conveniently [...]

13 02, 2024

What dates and times is HMG open?

2025-03-25T10:09:34-04:00February 13th, 2024|Categories: General, General Visitor Information, Onsite Rules & Policies|

Heritage is excited to be opening the new Barbey Family Welcome Center! We will be open May 10 - October 19, 2025 from 10 am - 5 pm daily for the Main Season. Please see our programs & events listing for more information.

2 02, 2024

Is Heritage appropriate for children?

2025-03-26T12:45:48-04:00February 2nd, 2024|Categories: General, General Visitor Information, Onsite Rules & Policies|

Yes! There is something here for everyone. To learn more about what your children will enjoy at Heritage, please click here.

11 10, 2023

When do Gardens Aglow tickets go on sale?

2025-09-30T15:45:44-04:00October 11th, 2023|Categories: Gardens Aglow, Ticket & Ticket Pricing Information|

Wednesday, October 15: Members with a Benefit Package (purchased on or before August 31, 2025) Members with Supporter Level and Above (purchased on or before August 31, 2025) Honor Society Members Gardens Aglow Sponsors Wednesday, October 22: All Current Heritage Museums & Gardens Members Wednesday, October 29: General Public [...]

26 09, 2023

What is the Santa VIP Experience and is it part of Gardens Aglow?

2025-09-23T11:43:21-04:00September 26th, 2023|Categories: Gardens Aglow, Member Specialized Tickets|

The Santa VIP Experience is a separate ticketed event that begins early at 3:30 pm and includes admission to both the Santa VIP Experience and Gardens Aglow. A limited number of tickets will be available for this exclusive experience, by advance sale only. Families will be treated to early [...]

26 09, 2023

I’m a Member at Heritage and have a guest ticket that came with my membership. May I use that pass at Gardens Aglow?

2025-09-23T11:41:39-04:00September 26th, 2023|Categories: Gardens Aglow, Specialized Tickets|

The one-time-use guest pass that accompanies certain membership levels is only valid toward general admission during the main season, which runs from mid-April to mid-October. It is not valid for Gardens Aglow. Gardens Aglow is a special, ticketed event for which members receive a discounted price. If you received [...]

26 09, 2023

Do you provide discounted admissions as part of the Museums for All or Card to Culture programs?

2025-09-23T12:20:06-04:00September 26th, 2023|Categories: Gardens Aglow, Ticket & Ticket Pricing Information|

Yes, current Electronic Benefits Transfer (EBT) card, Women, Infants, and Children (WIC) card, or ConnectorCare card holders can receive free admission for up to 4 individuals by calling 508-888-3300, ext. 0. The Card to Culture program is a collaboration between the Mass Cultural Council and the Department of Transitional [...]

22 09, 2023

What if I can’t decide on a specific date and time?

2025-09-23T12:24:13-04:00September 22nd, 2023|Categories: Gardens Aglow, Ticket & Ticket Pricing Information|

Check out the Gardens Aglow Flex Anytime ticket! This ticket allows you the flexibility to visit one time on any date during the 24 scheduled nights of Gardens Aglow, with entry any time between 4:30-8:00 pm. There are a limited number of these tickets available, so act fast! [...]