[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" user_select="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" logics=""] The Gold Pass is the perfect choice for those who plan to visit multiple times and are looking for maximum flexibility and value. Each Gold Pass allows one designated ticket holder unlimited visits including any date during the 21 scheduled nights of Gardens Aglow with entry any time between 4:30-8:00 pm. Please note that the Gold Pass is non-transferable, and identification is required at check-in from the named Pass holder. This pass is not valid for the Santa VIP Experience program. If you plan to visit multiple times with groups of family and friends, this is the ticket option for you! There are a limited number of these Gold Passes available, so act fast! Not valid with a member discount code. Click here to purchase [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

FAQs Archive - Page 6 of 15 - Heritage Museums & Gardens

23 09, 2021

I can’t find my code. Help please?

2025-09-02T16:41:44-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership, Using Your Personalized Discount Code|

Please search your inbox, junk, and spam folders for emails from Heritage to find it. If you still can't find it, please fill out the Inquiry Form. We will reach out to you as soon as possible.

23 09, 2021

My code isn’t working. What do I do?

2025-09-02T16:41:22-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership, Using Your Personalized Discount Code|

Capitalization doesn't matter but please make sure there isn't a space before or after your code. If you have previously used all the tickets applied to your code, it will not work again. Sometimes your cart can get confused and think your code has just been used. We recommend [...]

23 09, 2021

Where do I input this code?

2022-09-13T13:42:24-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership|

After you add the number of member and non-member tickets to your cart that you wish to purchase, you will be able to review your cart and complete the Payer Information. On this page, please enter your Personalized Discount Code in the 'Discount Code' box and click the blue [...]

23 09, 2021

What types of tickets can I use my personalized discount code to redeem?

2022-09-13T13:41:46-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership, Using Your Personalized Discount Code|

Your code is valid for Member Priced Adult and Youth entry tickets. It cannot be applied to the Gold Pass, Flex Anytime Tickets, or Santa VIP tickets and programs.

23 09, 2021

What if I don’t use email?

2025-09-02T16:43:56-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership, Using Your Personalized Discount Code|

For memberships that don't have an email on file, we have printed and mailed your personalized discount code to your primary address. If you have not received it, please fill out the Inquiry Form and we will reach out to you as soon as possible.

23 09, 2021

Where can I find this code?

2025-09-02T16:45:44-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership, Using Your Personalized Discount Code|

Your Personalized Discount Code will be sent the week of October 6 via email to the primary account holder on your membership. Please search your inbox, junk, and spam folders for emails from Heritage to find it. After searching, if you still cannot find it, please fill out the [...]

23 09, 2021

What is a Gold Pass?

2024-09-18T13:30:57-04:00September 23rd, 2021|Categories: Gardens Aglow, Specialized Tickets|

The Gold Pass is the perfect choice for those who plan to visit multiple times and are looking for maximum flexibility and value. Each Gold Pass allows one designated ticket holder unlimited visits including any date during the 21 scheduled nights of Gardens Aglow with entry any time between [...]

23 09, 2021

What is a Flex Anytime Ticket?

2024-09-18T13:29:40-04:00September 23rd, 2021|Categories: Gardens Aglow, Specialized Tickets|

Flex Anytime ticket holders may visit one time on any date during the 21 scheduled nights of Gardens Aglow, with entry at any time between 4:30-8:00 pm. Please note that this ticket is not valid for the Santa VIP Experience program. A limited number of Flex Anytime tickets are [...]

23 09, 2021

What type of tickets can I purchase using my membership discount?

2022-08-23T16:56:04-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership, Purchasing Tickets|

Members receive discounted admission on regular priced Gardens Aglow tickets, Flex Anytime Tickets, and Gold Passes. The Santa VIP program does not offer discounts to members.

23 09, 2021

How many tickets do I receive?

2021-09-23T13:44:04-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership, Purchasing Tickets|

The Benefit Package includes two Gardens Aglow tickets while Supporter, Friend, and Honor Society memberships include four Gardens Aglow tickets. All other membership levels receive a discount on tickets.