FAQs

6 10, 2025

What are Heritage Admission Benefits for Members?

2025-10-06T12:20:11-04:00October 6th, 2025|Categories: |

Heritage membership admission benefits vary by level—Admit 2, 4, or 6—which refers to the total number of people (adults or children) who can enter Heritage per day during the main season (Spring, Summer, and Fall). An adult member listed on the card must be present each visit, but guests [...]

22 09, 2025

Do I need to set up a Portal Account to purchase my tickets?

2025-09-23T12:22:13-04:00September 22nd, 2025|Categories: , , |

New this year: Members must set up a Portal Account in advance of purchasing tickets in order to receive discounted tickets for Gardens Aglow. All ticket purchasers are encouraged to set up a Portal Account in advance of purchasing tickets order to make the ticket purchase process quicker and [...]

8 09, 2025

Spooky Knights Ticketing, Cancellation, and Refund Policy

2025-09-08T13:18:55-04:00September 8th, 2025|Categories: |

Ticketing, Cancellation, and Refund Policy Advance ticket purchases are required. Online ticket purchases are strongly advised. All timeslots will sell out quickly, and walk-up ticket sales are not guaranteed at the door. All tickets are date and time specific, and attendance is limited to provide a safe, high-quality experience for all. Tickets for [...]

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