FAQs Archive - Page 2 of 15 - Heritage Museums & Gardens

Q: Are there wheelchairs available onsite?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text] A limited quantity of wheelchairs can be borrowed at the ticket booth and are available on a first-come, first-served basis. No reservations are accepted. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

5 03, 2024

What are your health and safety practices?

2024-03-14T16:57:52-04:00March 5th, 2024|Categories: General, General Visitor Information, General Visitor Information|

To read our health and safety practices, please click here.

5 03, 2024

Can I host my own class at Heritage?

2024-03-05T14:30:06-05:00March 5th, 2024|Categories: Weddings & Event Rentals|

No. Third-party commercial activity is prohibited on Heritage Museums & Gardens’ (HMG) property. This includes outside companies, groups, or individuals conducting sales or holding programs for which participants have paid a fee that utilize HMG’s grounds, facilities, or collections. Click here for more information.

5 03, 2024

How do I book a combo field trip for Heritage and The Adventure Park?

2024-03-14T17:24:11-04:00March 5th, 2024|Categories: Group Sales|

Yes! The Adventure Park at Heritage and Heritage Museums & Gardnes are currently offering a climb and self-guided visit combo group booking. Click here for more details.

28 02, 2024

Are there wheelchairs available onsite?

2024-02-28T13:00:10-05:00February 28th, 2024|Categories: Accessibility and transportation, General Visitor Information|

A limited quantity of wheelchairs can be borrowed at the ticket booth and are available on a first-come, first-served basis. No reservations are accepted.

28 02, 2024

Does Heritage provide transport around the gardens?

2024-02-28T12:57:40-05:00February 28th, 2024|Categories: Accessibility and transportation, General Visitor Information|

Yes! However, priority is given to visitors with mobility challenges on our complimentary transport. There are fixed stops throughout the grounds. The transport cart must navigate busy walkways so wait times may reach up to 30 minutes. Please note that transport does not provide tours of the lights. [...]

28 02, 2024

Is Heritage Museums & Gardens accessible for people with disabilities?

2024-03-14T17:11:32-04:00February 28th, 2024|Categories: Accessibility and transportation, General Visitor Information|

There are spaces reserved for handicapped parking, which are clearly marked. Restrooms, Lilly's Café, and museum buildings are wheelchair accessible. The main path through the gardens is wide, paved and clearly marked on the Heritage guide map. A few areas are more steeply graded or on wood-chipped pathways. Most [...]

28 02, 2024

What does Admit 2, 4, or 6 mean?

2024-02-28T12:02:39-05:00February 28th, 2024|Categories: General Member FAQ, General Visitor Information, Membership Levels|

Each of these refers to the total number of people (children or adults) allowed into Heritage each day you visit. A card-holder needs to be present on every visit, but the guests can change each time. Have kids with you on one visit and friends with you on another! [...]

28 02, 2024

Can I apply my tickets toward a Membership?

2024-02-28T12:05:04-05:00February 28th, 2024|Categories: General Member FAQ, General Visitor Information, Membership Levels|

Yes! Save your receipt to be able to apply today's purchase toward a year-long Heritage Museums & Gardens membership! This can be done within seven days of your visit, either by visiting the ticket booth on your visit or by calling our Membership Department at 508-888-3300, ext. 159 or 119. [...]

28 02, 2024

I am a member, do I still need to check in at the ticket window?

2024-02-28T12:05:24-05:00February 28th, 2024|Categories: General Member FAQ, General Visitor Information, Membership Levels|

Yes, all visitors, including Members, are required to check-in at the ticket booth and have their ticket or Membership card scanned before entry into the grounds.

28 02, 2024