FAQs

6 10, 2025

What are Heritage admission benefits for members?

2026-04-14T13:55:39-04:00October 6th, 2025|Categories: |

Heritage membership admission benefits vary by level—Admit 2, 4, or 6—which refers to the total number of people (adults or children) who can enter Heritage per day during the Main Season (April-October). An adult member listed on the card must be present each visit, but guests can change each time—bring [...]

23 09, 2025

How do I locate my pre-purchased tickets?

2026-09-24T13:43:38-04:00September 23rd, 2025|Categories: , |

Your purchase confirmation email will include a single QR code located at the top, with the date and time of your tickets listed above it. This QR code is your ticket and contains information for all individual tickets purchased in the transaction. This QR code will be scanned at [...]

23 09, 2025

How do I get to Gardens Aglow?

2026-09-24T14:15:00-04:00September 23rd, 2025|Categories: , |

Gardens Aglow takes place at Heritage Museums & Gardens, on Cape Cod in Sandwich, Massachusetts. To find directions to Heritage Museums & Gardens please follow the link here. Please note that the museum is located in a neighborhood and we ask all visitors to respect the 20 mph speed [...]

8 09, 2025

Spooky Knights Ticketing, Cancellation, and Refund Policy

2026-03-02T16:07:56-05:00September 8th, 2025|Categories: |

Ticketing, Cancellation, and Refund Policy Advance ticket purchases are required. Online ticket purchases are strongly advised. All timeslots will sell out quickly, and walk-up ticket sales are not guaranteed at the door. All tickets are date and time specific, and attendance is limited to provide a safe, high-quality experience for all. Tickets for [...]

19 09, 2024

What if I arrive before the rest of my party?

2026-09-24T14:12:04-04:00September 19th, 2024|Categories: , |

Groups containing individuals arriving separately but who are part of the same ticket purchase transaction should plan to distribute the QR code to all members of their party. Groups do not need to be all together to enter if everyone has a copy of the QR code. [...]

Go to Top