FAQs Archive - Page 5 of 15 - Heritage Museums & Gardens

Q: Do members get a discount on the Santa VIP Experience?

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13 09, 2022

Can members purchase Gardens Aglow tickets early?

2024-09-17T12:54:52-04:00September 13th, 2022|Categories: Member Tickets|

Yes! One of your membership benefits is a Gardens Aglow pre-sale. Members who have a Benefit Package or have a Supporter, Friend, or Honor Society level membership are invited to purchase tickets beginning September 25, 2024. All other members will enjoy an opportunity to purchase a tickets a week [...]

13 09, 2022

What are Flex Anytime Tickets and do members get a discount?

2024-09-17T13:00:40-04:00September 13th, 2022|Categories: Member Specialized Tickets, Membership|

Flex Anytime ticket holders may visit one time on any date during the 22 scheduled nights of Gardens Aglow, at any time between 4:30-8:30 pm. Please note that this ticket is not valid for the Santa VIP Experience program. A limited number of Flex Anytime tickets are available, and [...]

13 09, 2022

What is a Gold Pass and do members get a discount?

2024-09-17T12:59:14-04:00September 13th, 2022|Categories: Gardens Aglow, Member Specialized Tickets|

The Gold Pass is the perfect choice for those who plan to visit multiple times and are looking for maximum flexibility and value. Each Gold Pass allows one designated ticket holder unlimited visits on any date during the 2024 season with entry any time between 4:30-8 pm. Please note [...]

13 09, 2022

Do members get a discount on the Santa VIP Experience?

2023-09-21T14:42:35-04:00September 13th, 2022|Categories: Member Specialized Tickets|

Members do not get discounts on the Santa VIP Experience.

13 09, 2022

Do members get a discount on Gardens Aglow tickets?

2023-09-21T14:43:12-04:00September 13th, 2022|Categories: Gardens Aglow, Member Tickets|

Yes! Members receive a discount on Gardens Aglow tickets. Tickets must be purchased in advance. Members are entitled to discounts on the number of tickets that match their membership level (Admit 2 receives discounts for 2, Admit 4 receives discount for 4, and all upper levels receive discounts for [...]

11 04, 2022

Will the Bulb River be in bloom this year?

2024-02-13T12:16:42-05:00April 11th, 2022|Categories: General, General Visitor Information|

[wpforms id="2385"] Unfortunately, the bulb river is no longer a garden feature at Heritage Museums & Gardens. However, we have many other wonderful things blooming in May. Please check out our 'What's in Bloom' page for up to date information.

29 09, 2021

I am a Member at Heritage and have a discount code that came with my membership. How do I redeem this for Gardens Aglow tickets?

2024-09-17T13:03:19-04:00September 29th, 2021|Categories: Gardens Aglow, Using Your Personalized Discount Code|

There is a Gardens Aglow ticket discount code that accompanies certain membership levels and those with a Benefit Package. Please note: Benefit Package purchases on or before August 30, 2024 will be honored for Gardens Aglow 2024. Any Benefit Package purchases or renewals after August 30 will have their [...]

23 09, 2021

How Can I Contact Membership?

2022-08-23T16:26:20-04:00September 23rd, 2021|Categories: Contact, Gardens Aglow, Membership|

During the weekdays, please call 508-888-3300 ext. 159 or 119 for assistance. Starting November 26, weekend phone help will be available from 11am-7pm through our main number at 508-888-3300 ext. 0 Or you can email membership@heritagemuseums.org at your convenience

23 09, 2021

I can’t find my code. Help please?

2024-09-17T13:04:53-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership, Using Your Personalized Discount Code|

Please search your inbox, junk, and spam folders for emails from Heritage to find it. If you still can't find it, please fill out the Inquiry Form. We will reach out to you as soon as possible.

23 09, 2021

My code isn’t working. What do I do?

2024-09-17T13:06:13-04:00September 23rd, 2021|Categories: Gardens Aglow, Membership, Using Your Personalized Discount Code|

Capitalization doesn't matter but please make sure there isn't a space before or after your code. If you have previously used all the tickets applied to your code, it will not work again. Sometimes your cart can get confused and think your code has just been used. We recommend [...]