FAQs Archive - Page 5 of 15 - Heritage Museums & Gardens

Q: Do members get a discount on the Santa VIP Experience?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" min_height="" link="" background_blend_mode="overlay" first="true"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset=""] Members do not get discounts on the Santa VIP Experience. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

22 09, 2023

What if I can’t decide on a specific date and time?

2024-09-18T13:25:56-04:00September 22nd, 2023|Categories: Gardens Aglow, Ticket & Ticket Pricing Information|

Check out the Gardens Aglow Flex Anytime ticket! This ticket allows you the flexibility to visit one time on any date during the 21 scheduled nights of Gardens Aglow, with entry any time between 4:30-8:00 pm. There are a limited number of these tickets available, so act fast! Click [...]

7 11, 2022

What do I need to know about visiting during Respiratory Illness Season?

2023-09-26T12:12:08-04:00November 7th, 2022|Categories: Gardens Aglow|

Heritage is committed to providing a safe and comfortable environment for our visitors, our staff, and our community. Preventative Measures Heritage Museums & Gardens has put in place preventative measures in order to reduce the spread of illness: Visitors are able to purchase tickets online and scan them for [...]

13 09, 2022

Can members purchase Gardens Aglow tickets early?

2025-09-02T15:38:42-04:00September 13th, 2022|Categories: Member Tickets|

Yes! One of your membership benefits is a Gardens Aglow pre-sale. Eligible Benefit Package holders and members who have a Supporter, Friend, or Honor Society level membership are invited to purchase tickets beginning October 15, 2025 at 8am. All other members will enjoy an opportunity to purchase tickets a [...]

13 09, 2022

What are Flex Anytime Tickets and do members get a discount?

2025-09-02T15:57:06-04:00September 13th, 2022|Categories: Member Specialized Tickets, Membership|

Flex Anytime ticket holders may visit one time on any date during the 24 scheduled nights of Gardens Aglow, at any time between 4:30-8 pm. Please note that this ticket is not valid for the Santa VIP Experience program. A limited number of Flex Anytime tickets are available, and [...]

13 09, 2022

What is a Gold Pass and do members get a discount?

2025-09-02T15:55:12-04:00September 13th, 2022|Categories: Gardens Aglow, Member Specialized Tickets|

The Gold Pass is the perfect choice for those who plan to visit multiple times and are looking for maximum flexibility and value. Each Gold Pass allows one designated ticket holder unlimited visits on any days during the 2025 season with entry any time between 4:30-8 pm. Please note [...]

13 09, 2022

Do members get a discount on the Santa VIP Experience?

2023-09-21T14:42:35-04:00September 13th, 2022|Categories: Member Specialized Tickets|

Members do not get discounts on the Santa VIP Experience.

13 09, 2022

Do members get a discount on Gardens Aglow tickets?

2025-09-02T15:43:08-04:00September 13th, 2022|Categories: Gardens Aglow, Member Tickets|

Yes! Members receive a discount on Gardens Aglow tickets. Tickets must be purchased in advance. Members are entitled to a discount on the number of tickets that match their membership level (Admit 2 receives discounts for 2, Admit 4 receives discounts for 4, and all upper levels receive discounts [...]

11 04, 2022

Will the Bulb River be in bloom this year?

2024-02-13T12:16:42-05:00April 11th, 2022|Categories: General, General Visitor Information|

[wpforms id="2385"] Unfortunately, the bulb river is no longer a garden feature at Heritage Museums & Gardens. However, we have many other wonderful things blooming in May. Please check out our 'What's in Bloom' page for up to date information.

29 09, 2021

I am a Member at Heritage and have a discount code that came with my membership. How do I redeem this for Gardens Aglow tickets?

2025-09-02T16:37:16-04:00September 29th, 2021|Categories: Gardens Aglow, Using Your Personalized Discount Code|

There is a Gardens Aglow ticket discount code that accompanies certain membership levels and those with a Benefit Package. Please note: Benefit Package purchases on or before August 31, 2025 will be honored for Gardens Aglow 2025. Any Benefit Package purchases or renewals after August 31, 2025 will have [...]

23 09, 2021

How Can I Contact Membership?

2022-08-23T16:26:20-04:00September 23rd, 2021|Categories: Contact, Gardens Aglow, Membership|

During the weekdays, please call 508-888-3300 ext. 159 or 119 for assistance. Starting November 26, weekend phone help will be available from 11am-7pm through our main number at 508-888-3300 ext. 0 Or you can email membership@heritagemuseums.org at your convenience