FAQs

28 02, 2024

I purchased tickets online but I cannot find my confirmation email. What do I do?

2026-04-14T13:21:55-04:00February 28th, 2024|Categories: |

Receipts and confirmation emails with your QR code e-ticket are sent out by our ticketing system immediately following your purchase. If you cannot find or did not receive these emails within six hours of your purchase, please check your “clutter,” “junk,” “social,” “transactions,” and/or “promotional” folders or tabs in [...]

28 02, 2024

Do you provide discounted admissions as part of the Museums for All or Card to Culture programs?

2025-06-13T12:10:54-04:00February 28th, 2024|Categories: |

Yes! Free admission for up to 4 individuals with valid Electronic Benefits Transfer (EBT) card, Supplemental Nutrition Assistance Program (SNAP) card, Summer Nutrition Programs for Kids (SUN Bucks) card, Women, Infants, and Children (WIC) card, or ConnectorCare Health Plan Insurance card. The Card to Culture program is a collaboration between Mass Cultural [...]

13 02, 2024

How should I dress?

2026-04-14T13:33:38-04:00February 13th, 2024|Categories: , |

The majority of your visit will take place outside, and Heritage Museums & Gardens is open in all types of weather, so please dress for the appropriate weather conditions on the day of your visit – including rain gear if the weather looks wet – and wear comfortable footwear [...]

13 02, 2024

Are strollers allowed?

2025-03-25T10:23:54-04:00February 13th, 2024|Categories: , |

Yes, strollers are allowed inside all three galleries and around the grounds. Our main pathways are accessible by stroller but optional paths with crushed shell or woodchipped surfaces may not be navigable; these trails are marked on the map. Please note that there are designated stroller parking areas conveniently [...]

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