Arrival

19 09, 2024

What if I arrive before the rest of my party?

2025-10-07T15:59:29-04:00September 19th, 2024|Categories: , |

Groups containing individuals arriving separately but who are part of the same ticket purchase transaction should plan to distribute the QR code to all members of their party. Groups do not need to be all together to enter if everyone has a copy of the QR code. [...]

23 09, 2021

When should I arrive?

2025-09-23T11:46:30-04:00September 23rd, 2021|Categories: , |

Please arrive within the time window associated with your ticket or entrance will not be guaranteed to the event. If you arrive more than ten minutes prior to your ticket arrival window, you will not be allowed to park and you will have to return at your ticket’s designated [...]

23 09, 2021

Where do I check in with my pre-purchased tickets?

2025-09-23T12:32:57-04:00September 23rd, 2021|Categories: , |

When you arrive, be ready to show your ticket (QR code embedded in your email) upon entry at the parking lot. Once parked, hand your printed ticket or display your e-ticket (a single QR code) on your mobile device to the staff member at the Ticketing Pavilion for scanning [...]

23 09, 2021

I purchased tickets online but I cannot find my confirmation email. What do I do?

2025-09-30T16:46:32-04:00September 23rd, 2021|Categories: , , |

Confirmation emails with your e-ticket (QR code) are sent out by our ticketing system immediately following your purchase. If you cannot find or did not receive this email within six hours of your purchase, please check your “clutter,” “junk,” “social,” and/or “promotional” folders or tabs in your email account. [...]

Go to Top