Skip to content
Do I need to purchase a Gardens Aglow ticket in addition to Avant Glow?
No, Avant Glow includes admission to both Avant Glow and Gardens Aglow.
23
09, 2026
23
09, 2026
Do I need to purchase a Gardens Aglow ticket in addition to The Santa VIP Experience ticket?
No, The Santa VIP Experience includes admission to both The Santa VIP Experience and Gardens Aglow.
31
03, 2026
Does my ticket to The Adventure Park include admission to Heritage?
No. Admission to Heritage Museums & Gardens is NOT included with the purchase of a ticket to The Adventure Park at Heritage; however, those with a receipt dated within seven days of their Adventure Park visit can receive $3 off admission to Heritage.
23
09, 2025
Do I need to show my ticket for access to parking?
Yes, when you arrive, be ready to show your ticket (QR code embedded in your email) upon entry to the parking lot.
23
09, 2025
How do I locate my pre-purchased tickets?
Your purchase confirmation email will include a single QR code located at the top, with the date and time of your tickets listed above it. This QR code is your ticket and contains information for all individual tickets purchased in the transaction. This QR code will be scanned at [...]
23
09, 2025
How do I get to Gardens Aglow?
Gardens Aglow takes place at Heritage Museums & Gardens, on Cape Cod in Sandwich, Massachusetts. To find directions to Heritage Museums & Gardens please follow the link here. Please note that the museum is located in a neighborhood and we ask all visitors to respect the 20 mph speed [...]
22
09, 2025
Why am I in a waiting room while trying to purchase my tickets?
To manage the expected high volume of website traffic and to ensure a fair and efficient purchase process, we are implementing a new ticketing system this year that includes the use of a waiting room. The waiting room can be entered up to an hour in advance of tickets [...]
22
09, 2025
Do I need to set up a Portal Account to purchase my tickets?
Members must set up a Portal Account in advance of purchasing tickets to receive discounted tickets for Gardens Aglow. All ticket purchasers are encouraged to set up a Portal Account in advance of purchasing tickets order to make the ticket purchase process quicker and easier.
19
09, 2024
What if I arrive before the rest of my party?
Groups containing individuals arriving separately but who are part of the same ticket purchase transaction should plan to distribute the QR code to all members of their party. Groups do not need to be all together to enter if everyone has a copy of the QR code. [...]
5
03, 2024
What are your health and safety practices?
To read our health and safety practices, please click here.
