Do I need to buy a ticket to visit The Shop at Heritage?
No. Guests who wish to purchase items or plants at The Shop at Heritage are welcome to park and shop!
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03, 2025
26
03, 2025
What if I have a question about Heritage’s collections or galleries?
[wpforms id="2385"] Our curatorial team can answer it for you! We can answer questions about our history and museum objects. We can even help you see a collection item not on display when you contact us via email. Please note: We are only able to accept questions directly related [...]
15
05, 2024
Do I need to buy a ticket to visit Lilly’s Café?
Yes. Guests who wish to lunch at Lilly's Café must pay the admission fee or enter with a membership.
5
03, 2024
What are your health and safety practices?
To read our health and safety practices, please click here.
28
02, 2024
Are there wheelchairs available onsite?
A limited quantity of wheelchairs can be borrowed at the Ticketing Pavilion and are available on a first-come, first-served basis. Advance reservations are not available.
28
02, 2024
Does Heritage provide transport around the gardens?
Yes! However, priority is given to visitors with mobility challenges on our complimentary transport. There are fixed stops throughout the grounds. The transport cart must navigate busy walkways so wait times may reach up to 30 minutes. Please note that transport does not provide tours.
28
02, 2024
Is Heritage Museums & Gardens accessible for people with disabilities?
There are spaces reserved for handicapped parking, which are clearly marked. Restrooms, Lilly's Café, and museum buildings are wheelchair accessible. The main path through the gardens is wide, paved and clearly marked on the Heritage guide map. A few areas are more steeply graded or on wood-chipped pathways. Most [...]
28
02, 2024
What does Admit 2, 4, or 6 mean?
Each of these refers to the total number of people (children or adults) allowed into Heritage each day you visit. A card-holder needs to be present on every visit, but the guests can change each time. Have kids with you on one visit and friends with you on another! [...]
28
02, 2024
Can I apply my tickets toward a Membership?
Yes! Save your receipt to be able to apply today's purchase toward a year-long Heritage Museums & Gardens membership! This can be done within seven days of your visit, either by visiting the ticket booth on your visit or by calling our Membership Department at 508-888-3300, ext. 159 or 119. [...]
28
02, 2024
I am a member, do I still need to check in at the ticket window?
Yes, all visitors, including Members, are required to check-in at the Ticketing Pavilion and have their ticket or Membership card scanned before entry onto the grounds.
