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FAQs

23 09, 2021

I received complimentary physical Gardens Aglow tickets. When can I use them?

2024-09-19T16:35:34-04:00September 23rd, 2021|Categories: , , |

Complimentary physical Gardens Aglow tickets may be redeemed for any night of Gardens Aglow. Please join us on the date you wish to enter and present your complimentary tickets to the parking attendant. Once you have parked, please complete the back side of the ticket and turn in your [...]

23 09, 2021

I’m a Member at Heritage and have a guest ticket that came with my membership. May I use that pass at Gardens Aglow?

2023-09-22T09:52:52-04:00September 23rd, 2021|Categories: , |

The guest pass that accompanies certain membership levels is only valid toward general admission for the regular season which runs from mid-April to mid-October. It is not valid for Gardens Aglow. Gardens Aglow is a special, ticketed event for which members receive a discounted price. If you received Gardens [...]

23 09, 2021

How do I book at group for Gardens Aglow?

2022-09-14T11:46:54-04:00September 23rd, 2021|Categories: , |

A discounted rate of $17 for Adults and $9 for Youth (3-17) is available on select nights for a limited number of groups who book in advance and have a minimum of 10 people paying in a single transaction. Note – groups are first come, first served and must [...]

23 09, 2021

What if my plans change? Can I transfer my tickets to another date or time?

2024-09-18T13:44:59-04:00September 23rd, 2021|Categories: , , |

If your plans change, email tickets@heritagemuseums.org or call 508-888-3300, ext. 0 to inquire about an exchange to a different available date or time. Exchanges are not guaranteed, and tickets are non-refundable. No exchanges can be made fewer than 24 hours prior to your ticket time and we cannot exchange [...]

23 09, 2021

What if I arrive without a ticket?

2024-09-18T13:43:13-04:00September 23rd, 2021|Categories: , , |

If you choose to arrive at Gardens Aglow without purchasing a ticket in advance you will not be guaranteed entry, as walk-up ticket sales are not guaranteed at the door. If any tickets are still available upon your arrival, the parking attendant will direct you to park and purchase [...]

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